Roadside Technician – 4‑Day Week, Home Start

Direct Line Group Careers; Fleet; Hybrid; GBP 37,000 - 44,000; Full time

Job summary

A leading insurance provider in the UK is seeking a Roadside Assistance Technician to provide vehicle repairs and roadside assistance. The role involves diagnosing issues on-site and ensuring customer satisfaction. A valid driving licence and relevant NVQ qualifications are preferred, along with strong empathy and technical skills. This position offers a competitive salary, benefits, and the flexibility of a hybrid working model.

Benefits

9% employer contributed pension

50% off home, motor, and pet insurance

Generous holidays

Employee discounts and cashback

EV car scheme

Qualifications

• To be 21 years or over for insurance purposes.
• A current Category B driving licence is necessary.
• Demonstrate empathy and a desire to always achieve the correct outcome.

Responsibilities

• Provide roadside assistance and vehicle repairs.
• Diagnose vehicle problems and resolve them quickly.
• Work collaboratively with the dispatch team.

Skills

Empathy

Vehicle Repair Techniques

Collaboration

Education

NVQ Level 2 in Light Vehicle Maintenance

Job description

A leading insurance provider in the UK is seeking a Roadside Assistance Technician to provide vehicle repairs and roadside assistance. The role involves diagnosing issues on-site and ensuring customer satisfaction. A valid driving licence and relevant NVQ qualifications are preferred, along with strong empathy and technical skills. This position offers a competitive salary, benefits, and the flexibility of a hybrid working model.