Roadside Technician

Rac; Roe Green; On-site; GBP 36,400 - 70,000; Full time

Benefits offered by this job

Free RAC Ultimate breakdown cover

Generous holidays – 23 days plus bank holidays

Pension & life cover with up to 6.5% matched contributions

Wellbeing support helpline

Exclusive discounts through Orange Savings portal

Job summary

Rac is seeking a Roadside Technician to provide mechanical roadside repair and diagnostic services across the UK. This role offers a market-competitive salary of £36,400, with a realistic OTE of £61,000, and the opportunity to earn more through bonuses.

Working mainly in your local area, you will start and finish at home, ensuring you deliver exceptional service. A Level 2 Light Vehicle Maintenance qualification and a customer-focused mindset are essential for this position.

Benefits include generous holidays, pension contributions, and access to exclusive discounts.

Qualifications

• At least 2 years post-qualification technical, electrical, and diagnostic experience.
• Full UK driving licence is required.

Responsibilities

• Deliver expert mechanical roadside repair and vehicle diagnostics.
• Provide emergency breakdown support across the UK.
• Tackle roadside challenges and provide customer reassurance.

Skills

Customer-focused approach

Problem-solving

Technical expertise in vehicle maintenance

Education

Level 2 Light Vehicle Maintenance qualification (or equivalent)

Tools

Diagnostic kit

Essential tools

RAC van

Job description

Roadside Technician

Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years’ experience, you’ll receive:

• A market‑competitive base salary of £36,400 and a realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
• Start and finish on your driveway. Demand‑led shifts averaging 40 hours per week, with optional overtime available.

Where you’ll work

You’ll be part of the Stevenage cluster, covering areas like Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, Hertford. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area.

What you’ll need

• A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years post‑qualification technical, electrical, and diagnostic experience.
• A customer‑focused approach.
• A full UK driving licence.

As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most.

You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside – combining your technical expertise with outstanding member service.

We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.

No CV required when you apply – it's easier than ever to start your journey with us.

Benefits

• Strong base pay – £36,400 and realistic OTE of £61,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
• Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
• Free RAC Ultimate breakdown cover – From your very first day.
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
• Generous holidays – 23 days plus bank holidays (rising to 25 with service).
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
• Wellbeing support – 24/7 confidential support helpline for you and your family.
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.

We're looking for

You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul‑de‑sac, you stay calm under pressure and confident in your craft.

You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’ll be equipped and ready for every call‑out, with the tools, tech, and support to get the job done.

You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.

Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5‑star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.