Roadside Technician

RAC; Cannock; Presencial; GBP 33.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Share in our success

Free RAC Ultimate breakdown cover

Car salary sacrifice scheme

Generous holidays

Pension & life cover

Wellbeing support

Exclusive discounts

Descripción de la vacante

RAC is seeking a Roadside Technician to deliver expert mechanical roadside repair, diagnostics, and emergency breakdown support across the UK. You’ll diagnose faults, solve problems, and help members continue their journeys safely.

You’ll work independently with a focus on fast, confident solutions and customer service, supported by a development pathway and IMI accreditation opportunities.

Formación

• NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience.
• 5+ years’ experience as a Vehicle Technician/Mechanic.
• A full UK driving licence with fewer than 6 points.

Responsabilidades

• Provide roadside repair, diagnostics and breakdown support across the UK.
• Diagnose faults quickly to get members back on the road.
• Work independently to identify issues and take actionable steps.
• Deliver high‑quality customer service.
• Progress through a structured development pathway.

Conocimientos

Vehicle diagnostics

Educación

NVQ Level 2 in Light Vehicle Maintenance

Experience as Vehicle Technician/Mechanic

Descripción del empleo

Join the RAC as a Roadside Technician and solve problems that keep people moving.

As a Roadside Technician, you'll benefit from:

• £36,400 base salary with a realistic OTE of £61,000, with top performers earning significantly more through bonus and enhanced overtime rates.
• Starting and finishing on your driveway, with demand-led shifts averaging 40 hours per week and optional overtime available.
• A structured development programme with hands‑on learning, ongoing support and the opportunity to achieve accreditation through the motor industry's professional body, the IMI.

What you’ll need...

Either:

NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience

or

5+ years’ experience as a Vehicle Technician/Mechanic

and

A full UK driving licence with fewer than 6 points

Investing in your technical development

At the RAC, we're committed to helping our technicians grow their skills and build long-term careers. Through a structured technical development pathway, you'll have access to ongoing learning, specialist roadside training and opportunities to achieve industry-recognised IMI accreditation. Whether you're looking to broaden your expertise or continue developing your diagnostic capability, we'll support you every step of the way.

About the role

As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most.

You’ll work independently to diagnose faults, solve problems and help members continue their journeys safely. Every day brings different challenges, new environments and the opportunity to make an immediate impact when people need the RAC most.

You’ll combine technical expertise with great customer service, using the latest diagnostic technology to identify faults and get members back on the road quickly and safely.

You’ll be trusted to make decisions, supported to develop your skills and equipped with everything you need to succeed.

If you're looking for greater variety, more autonomy and a career that takes your skills beyond the workshop; this is the role for you.

As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:

• Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates
• Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business
• Free RAC Ultimate breakdown cover – From your very first day
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax
• Generous holidays – 23 days plus bank holidays (rising to 25 with service)
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)
• Wellbeing support – 24/7 confidential support helpline for you and your family
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.