Roadside Mechanic - Norwich

TieTalent; England; On-site; GBP 31,500 - 38,500; Full time

Benefits offered by this job

Colleague Share Scheme

Holiday allowance of 23 days & bank holidays

Group Personal Pension scheme with employer contributions

2x Basic Salary Core Employer funded Life Assurance

24/7 confidential personal support service

Free RAC Ultimate Complete Breakdown Service

Job summary

A leading breakdown service provider is seeking a Roadside Mechanic in Norwich. This role emphasizes strong technical expertise and customer service, requiring a Level 2 light vehicle maintenance qualification and a full UK driving licence. The position offers a base salary of £35,000 and an OTE of £43,000 to £53,000, along with various employee benefits.

Qualifications

• Demonstrative technical, electrical, and diagnostic experience.
• A full UK driving licence is required.

Responsibilities

• Handle diverse breakdowns and technical issues in a roadside environment.
• Provide technical support and deliver exceptional service to RAC members.
• Work face-to-face with customers, delivering timely and reliable assistance.

Skills

Technical expertise

Customer service

Technical support

Education

A Level 2 light vehicle maintenance qualification

Job description

Overview

Join to apply for the Roadside Mechanic - Norwich role at TieTalent. The RAC Roadside Mechanic opportunity offers a base salary of £35,000 with an average OTE ranging from £43,000 to £53,000.

The RAC is the UK's leading breakdown service provider with a team of 4,000 colleagues delivering best-in-class motoring services. This is a field-based Roadside Patrol role with a strong emphasis on technical expertise and customer service.

Responsibilities

• Handle diverse breakdowns and technical issues in a roadside environment.
• Provide technical support and deliver exceptional service to RAC members.
• Work face-to-face with customers, delivering timely and reliable assistance.

Qualifications

• A Level 2 light vehicle maintenance qualification (or equivalent).
• Demonstrative technical, electrical, and diagnostic experience.
• A customer-focused approach.
• A full UK driving licence.

Salary and benefits

Base salary £35,000 with an average OTE £43,000 – £53,000. Benefits include:

• Colleague Share Scheme – co-ownership of the business
• Holiday allowance of 23 days & bank holidays rising to 25 with service
• No additional travel time - Start and finish on your driveway
• Group Personal Pension scheme with employer contributions up to 6.5%
• 2x Basic Salary Core Employer funded Life Assurance (4x for pension scheme members), option to flex up to 10x
• Family leave support and flexible resources
• 24/7 confidential personal support service for you and dependents
• Car salary sacrifice scheme after 12 months, with EV options
• Free RAC Ultimate Complete Breakdown Service from Day One
• Access to Orange Savings discounts portal

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Technology, Information and Internet

Additional information

We’re committed to developing a culture that is representative of the diverse communities we serve and open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.