Roadside Assist Mechanic - Northampton - Forecasted Volume

The Automobile Association; Northampton; On-site; GBP 29,000 - 44,000; Full time

Job summary

A leading automotive services company is seeking a Roadside Assist Mechanic in Northampton to provide on-site vehicle support. The role requires strong communication skills and technical expertise. Candidates must possess an NVQ 2 in Vehicle Maintenance and a full driving licence. The position offers a competitive salary and benefits, including shifts that may include evenings and weekends. Apply today to join this dynamic team.

Benefits

Salary of £29,350 plus location allowance

OTE earnings upwards of £44,000

Free breakdown cover from day one

23 days holidays (increases with service)

Up to 7% company pension contribution

Qualifications

• Full category B driving licence, with 6 points or less.
• Willingness to work shifts, including evenings and weekends.

Responsibilities

• Assist customers with vehicle issues at various locations.
• Communicate effectively with customers to ensure satisfaction.
• Utilize technical skills to fix vehicles by the roadside.

Skills

Communicative skills

Technical expertise

Problem-solving

Independence

Learning ability

Education

NVQ 2 in Vehicle Maintenance and Repair

Tools

Technical equipment

Job description

Roadside Assist Mechanic - Northampton - Forecasted Volume

Location: Northampton, Northamptonshire, UK, NN1 2

Company Description: Start your journey today; join the AA. Join our Roadside Assistant Mechanic development programme and we'll fine tune your expertise with ongoing support and training. If you've got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully‑fledged Roadside Rescue Mechanic with us in the future.

Base Salary: £29,350 plus £3,598 location allowance

• The base salary is achieved on a working week on average of 40 hours.
• Top performers can earn upwards of OTE £44,000!
• Eligibility for Location allowance is based on your home postcode.
• Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign on locations also available for discussion.
• Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
• Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
• Free breakdown cover from day one.
• 23 days holidays (increases with service).
• Up to 7% company pension contribution.
• A famous brand that our customers love with industry leading training.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.

This is the job

Your way with people really sets you apart and you understand not just what your customer wants, but how they feel - you'll ask the right questions, explain your fix and love ensuring your customer can get on with their day. You're ready for anything, you'll be there for them, anytime, anywhere and in any weather.

What will I be doing?

• A communicator: You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
• A dedicated learner: Whilst on your journey to becoming a fully‑fledged patrol you will take every opportunity to soak up knowledge and learn from others. Whether that's on the road or in a structured learning setting.
• A self‑starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
• A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that's fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day.

What do I need?

• NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
• It's essential that you have a full category B driving licence, with 6 points or less. If you don't also have category BE (towing) we'll fund it for you.
• To be happy working shifts, which could include evenings, weekends and Bank Holidays.

Additional Information

For more information on our full benefits package, including discounted home and motor insurance, take a look at our website. As a valued team member, you'll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you're looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you're looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre‑employment checks including work reference, credit and criminal record checks.

Ready for anything? Apply Today.