River Island | Product Manager Visual

Westwood Cross Shopping Centre; Broadstairs; Hybrid; GBP 36,000 - 54,000; Full time

Benefits offered by this job

Staff discount

Uniform allowance

Wellbeing support

Pension plan

Extra holiday option

Job summary

River Island is seeking a Product Manager - Visual to lead a high-performing store team in delivering outstanding customer experiences and visually compelling product stories. You will be hands-on with visual standards, product placement, and store operations, driving sales and KPIs in a dynamic retail environment.

Ideal candidates combine fashion passion with a strong eye for merchandising, an analytical mindset, and the ability to inspire and motivate teams.

Qualifications

• Candidate has strong visual merchandising experience in fast-paced retail.
• Proven ability to lead and inspire store teams.
• Analytical mindset with the ability to translate sales data into actions.

Responsibilities

• Deliver great product placement and create inspiring outfits.
• Maintain strong visual standards with the customer journey at the heart of decisions.
• Duty manage across all store operations including service and people.
• Empower the store team to deliver an excellent customer experience.
• Use commercial tools and insights to identify actions that improve performance.
• Support the Store Leader to deliver KPIs: sales, stock loss, payroll, conversion, people.

Skills

Visual merchandising

Store leadership

Customer service

Data analysis

Job description

River Island are looking for a Product Manager - Visual to join their team.

As Product Manager, you’ll lead, inspire and empower the store team to deliver an exceptional customer journey while helping to create a great place to work. You’ll be an expert in product handling, with a passion for delivering outstanding visual standards and excellent customer service.

Working alongside the Store Leader, you’ll help develop the team, maintain operational standards and drive strong sales and store performance.

What you’ll be doing

• Delivering great product placement and creating inspiring, wearable outfits.
• Maintaining strong visual standards, with the customer journey at the heart of every decision.
• Duty managing across all areas of store operations, including service and people.
• Empowering the store team to deliver an excellent customer experience.
• Using commercial tools and insights to identify actions that support store performance.
• Supporting the Store Leader to deliver store KPIs, including sales, stock loss, payroll, conversion and people KPIs.
• Supporting store operations and compliance with health and safety standards.
• Helping to develop a high-performing, motivated and engaged store team.

You’ll be perfect for the role if

You have a strong commercial mindset and thrive in a fast-paced retail environment. You’ll be passionate about fashion, with a natural flair for visual merchandising and creating inspiring store layouts.

You’ll be both creative and analytical, with the ability to turn sales data into actions that improve store performance. You’ll also be an inspiring leader who can motivate and engage a team, with excellent attention to detail and a proactive, results-focused approach.

The role is hands-on and priorities can change quickly, so you’ll need to be comfortable balancing different responsibilities, from analysing performance and leading the team to moving products, resetting the shop floor and replenishing stock.

As part of a retail environment, you’ll also need to be available to work weekends, public holidays and key seasonal periods.

What River Island can offer you

Benefits include:

• A generous 50% staff discount and uniform allowance.
• Discounts, benefits, financial advice and wellbeing support through the Retail Trust.
• Enhanced maternity, paternity, adoption and fertility treatment support.
• Give as you earn scheme, a ‘Giver Island’ day each year and matched funding.
• Progression opportunities across Retail and Head Office, alongside on-the-job training and qualifications.
• A generous bonus scheme and private pension plan.
• 28 days’ paid holiday, inclusive of Bank Holidays, with the option to purchase additional holiday.

River Island are committed to equality of opportunity and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Flexible working requests will be considered for all roles unless operational requirements prevent otherwise.