Risk, Resilience & Security Shared Services Manager

Lloyds Banking Group; Gildersome; Hybrid; GBP 59,000 - 67,000; Full time

Job summary

A leading banking institution is seeking a Risk, Resilience & Security Shared Services Manager to oversee risk management and security initiatives. This strategic role involves building operational resilience and managing a diverse team. The ideal candidate should have strong experience in risk and controls management, along with a collaborative mindset to work with senior leaders. A hybrid working model is offered, allowing flexibility in work location while providing robust employee benefits.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days' holiday, plus bank holidays

Wellbeing initiatives and generous parental leave policies

Qualifications

• Proven experience in risk and controls management.
• Strong knowledge of operational resilience and security frameworks.
• Effective communication skills to simplify complex issues.

Responsibilities

• Build and maintain operational resilience requirements.
• Track cyber vulnerabilities remediation activities.
• Oversee risk and control framework coordination.

Skills

Risk and controls management experience

Knowledge of the D2C Risk and Control framework

Knowledge of operational resilience & security frameworks

Experience of key D2C product operational processes

Experience delivering programme activities

Job description

Job title: Risk, Resilience & Security Shared Services Manager

Location: Leeds or Edinburgh

Salary: £59,850 - £66,500

Hours: Full time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity:

A strategic and operational leadership role focused on safeguarding the D2C Investments Platform through risk management, operational resilience, and security oversight. This is a varied role overseeing the D2C Investments end to end risk and control landscape along with ensuring the resilience and security of our service.

You’ll need to be flexible as the role sometimes requires leading on other activities to support the wider service when needed.

What you’ll be doing:

• Operational Resilience: Build and maintain operational resilience requirements, including Important Business Services (IBS) and Business Continuity Plans (BCP).

• Security Management: Track cyber vulnerabilities remediation activity and run Identity, Authentication & Access management (IAAM) risks and controls.

• Risk and Control Oversight: Works in partnership with IP&I Chief Controls Office & wider Risk Specialists to co‑ordinate D2C risks & controls framework, providing structured visibility of the risk landscape to the Risk Owner and senior leadership.

• Collaboration: Work with internal and external partners to protect key services.

• Leadership: Lead a team and influence senior leaders to embed a culture of risk management, resilience and security.

• Flexibility: Support the delivery of a variety of ad‑hoc business activities when required; some examples being LBG employee share plan maturities, invoicing tracking, change business readiness activities.

Why Lloyds Banking Group?

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever‑changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too!

What you’ll need:

You’ll be someone who can take the lead, facilitate change and who’s most at home working collaboratively across a diverse group of key partners up to Director level. You’ll be a natural communicator and can take potentially abstract issues and simplify them, bringing partners along with you. Specific skills & experience we’re looking for are:

• Risk and controls management experience
• Knowledge of the D2C Risk and Control framework
• Knowledge of operational resilience & security frameworks
• Experience of key D2C product operational processes
• Experience delivering programme activities

It would also be useful if you had...

• Strong planning and attention to detail skills.
• Collaborator engagement background achieved with a diverse set of partners.
• Innovative problem‑solving abilities.
• Experience and confidence in crafting proposals and presentations for senior leaders.
• Adaptable and willing to be flexible in their approach to their responsibilities.

About working for us:

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under‑represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance‑related bonus.
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days' holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.

If you're excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!