Risk, Insurance & Business Continuity Support Officer – Devon & Somerset Fire and Rescue Service

National Fire Chiefs Council Limited.; Exeter; On-site; GBP 17,000 - 30,000; Full time

Job summary

A regional fire service in Exeter seeks a Risk, Insurance & Business Continuity Support Officer on a fixed term contract until August 2026. This role involves administrative and project management support for the Risk, Insurance and Business Continuity Management department, requiring skills in systems administration and clerical duties. The position offers a competitive salary of £29,540 pro rata for 22.2 hours per week.

Responsibilities

• Maintain essential spreadsheets and systems, ensuring data protection compliance.
• Support the department’s goals and objectives in a team-based environment.
• Administer systems, engaging with software suppliers for development.
• Maintain up-to-date records of personnel regarding driving licence checks.
• Complete and share risk assessments and action trackers.
• Provide clerical support including document preparation and handling queries.

Job description

Risk, Insurance & Business Continuity Support Officer – Devon & Somerset Fire and Rescue Service

Devon and Somerset Fire and Rescue Service are looking for a Risk, Insurance and Business Continuity Support Officer to enhance our team based at our Service Headquarters in Exeter.

You’ll join us on a Fixed Term Contract until 24 August 2026, working 22.2 hours per week.

In return you will receive a competitive salary starting at £29540 pro rata (which equates to £17724 for 22.2 hours per week)

In this role you will provide comprehensive administrative and project management support for the Risk, Insurance and Business Continuity Management department, and support the Risk, Insurance and Business Continuity Team with the configuration and administration of ICT Systems for the effective management of the risk registers.

Key responsibilities of the Risk, Insurance and Business Continuity Support Officer:

• Maintain and update essential spreadsheets, databases and systems, in accordance with the Data Protection Act if applicable. Including inputting and processing data, preparing, analysing and distributing reports and information and taking follow up action where necessary, in a timely manner. This role is the systems administrator for multiple software solutions.
• Support the department’s goals and objectives, in accordance with DSFRS policies and procedures and participate in a team-based environment.
• Systems administration – support the design, creation and on‑going development of software by liaising with software suppliers. Assist in the roll out of a new system. Create pragmatic and logical solutions to problems. Where off‑the‑shelf packages are purchased, work with the supplier to further develop the product alongside the aims of DSFRS. Ensure security of the system and for access permissions etc.
• Maintain the records of Service personnel in regard to driving licence checks, ensuring that all information is up to date.
• Completion of and sharing risk assessments, action trackers and lessons learned.
• Provide clerical and administrative support to other members of the team, including but not exclusive to the following:
  • Administration and clerical duties such as word processing correspondence and/or documents for internal and external recipients either on own initiative or as directed, using and amending Service wide standard letters / paragraphs and other media.
  • Dealing with general queries through various mediums.
  • Dealing with financial spend updates and raising invoices.
  • Administer all insurance claims, liaising with insurers and third parties. Administer risk registers, business continuity plans and exercises.
  • Diary management, organising and attending meetings, preparing documents prior to meetings, representing department, minute taking and tracking actions.
  • Maintaining professional publications, directories and social media and communications messages.

Closing Date: 2359hrs 19 November 2025

Contract type: Contract until August 2026