Risk Assurance Manager

KeolisAmey Docklands; Greater London; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

TfL travel for you and a partner/famil

National Rail ticket discounts 75%

Pension scheme up to 10%

Interest-free season ticket loan

EV car leasing & Cycle to Work

Healthcare access

Perkbox discounts

Job summary

KeolisAmey Docklands is seeking an experienced Risk Assurance Manager to lead risk assurance across train operations, engineering and customer safety. This HSQE role focuses on critical risk and critical control management, embedding robust risk practices and driving continuous improvement.

The role requires leading risk assessments, maintaining Joint Risk Registers, and delivering audits and assurance activities to verify control effectiveness.

Qualifications

• Experience in health, safety and quality in a fast-paced rail/operational setting.
• Ability to identify and manage risks with robust assurance.
• Strong ability to influence and communicate with stakeholders.
• Knowledge of rail safety legislation and HSQE frameworks.

Responsibilities

• Develop and lead Risk Management Strategy aligned with rail standards.
• Identify, assess, and prioritise operational, engineering, safety, and regulatory risks.
• Lead risk assessments and oversee mitigation plans.
• Maintain Joint Risk Registers with clients and stakeholders.
• Conduct audits, inspections and reviews to verify control effectiveness.
• Apply Critical Risk and Critical Control principles (bowtie reviews).
• Identify vulnerabilities from organisational or technological changes.
• Support learning reviews after incidents from a risk perspective.
• Analyze risk data, identify trends, and report to senior leaders.
• Contribute to ISO audits, Fire Risk Assessments, RM3 and IMS audits.

Skills

HSQE experience

Stakeholder communication

Analytical thinking

Problem solving

Coaching skills

Education

IOSH TechIOSH membership (in progress)

Tools

MS Office

Job description

KeolisAmey Docklands is an award-winning Light Rail Operator and proud to operate the Docklands Light Railway (DLR), serving a vibrant community at the heart of East London. We are committed to outstanding safety performance, operational excellence, and delivering a great experience for our customers and colleagues.

The Role

We’re looking for an experienced Risk Assurance Manager to lead and coordinate risk assurance activities across train operations, engineering, and customer safety.

This is a key HSQE role focused on critical risk and critical control management, ensuring risks are properly identified, assessed, controlled, and assured across the organisation. You’ll work closely with internal teams and external stakeholders to embed robust risk management practices, strengthen assurance, and support continuous improvement.

What You’ll Do

• Develop and embed a robust Risk Management Strategy aligned with ROGS and rail industry standards
• Identify, assess, and prioritise operational, engineering, safety, and regulatory risks
• Lead task-based risk assessments and oversee effective risk mitigation plans
• Maintain and manage Joint Risk Registers with clients and external stakeholders
• Conduct assurance activities (audits, inspections, reviews) to verify control effectiveness
• Apply Critical Risk and Critical Control principles, including bowtie reviews and updates
• Identify vulnerabilities to controls arising from organisational, procedural, or technological change
• Support learning reviews following incidents and near misses from a risk perspective
• Analyse risk data, identify trends, and produce clear reports and recommendations for senior leaders
• Contribute to wider assurance activities including ISO audits, Fire Risk Assessments, RM3 and IMS audits

What You’ll Need

• Membership of IOSH (TechIOSH) or working towards it
• Strong HSQE experience in a fast-paced operational environment
• Working knowledge of Critical Risk and Critical Control principles
• Knowledge of rail, health & safety, and environmental legislation
• Strong analytical and problem-solving skills
• Ability to coach, influence, and communicate effectively with stakeholders
• High level of computer literacy

What We Offer

As part of the Transport for London family, we offer:

• Free travel on the TfL network for you and a nominated partner/family member.
• 75% discount on National Rail Season Tickets.
• Defined Contribution Pension Scheme with up to 10% employer contribution.
• Interest-free season ticket loan.
• Salary Sacrifice EV Car Leasing and Cycle to Work schemes.
• Doctor Care Anywhere healthcare access.
• Perkbox discounts and rewards.

Closing Date:

25th October 2026

At KeolisAmey Docklands, we are committed to creating a diverse and inclusive workplace where everyone feels valued, respected and able to be their authentic self. We welcome applications from all backgrounds and experiences and encourage candidates to apply even if they don't meet every requirement listed.

Please note: If you are successful and offered the role, you will be required to undergo a Baseline Personnel Security Standard (BPSS) which must be deemed satisfactory by the company. This will include a Disclosure and Barring Service (DBS) check, verification of your home address, employment reference checks covering the last three years and your right to work in the UK.