Risk and Resilience Manager

NATS; Whiteley; Hybrid; GBP 71,000 - 94,000; Full time

Job summary

NATS is acquiring a Risk and Resilience Manager to coordinate core framework activities across enterprise risk management, business continuity, and organisational resilience. You will guide senior leaders and risk owners as they assess and manage key risks, while driving resilience planning and continuous improvement.

This role offers strategic exposure, visibility and a path toward broader leadership, governance or transformation opportunities within the organisation.

Qualifications

• Experience supporting enterprise risk management, business continuity, resilience or governance activities.
• Knowledge of risk management principles, processes and tools and practical application.
• Willingness to develop relevant professional qualifications.

Responsibilities

• Support Head of Organisational Resilience in developing resilience priorities across the group.
• Coordinate the Risk and Resilience Framework and related policies and governance.
• Advise Executive Directors on risk identification, assessment and reporting.
• Monitor emerging risks and help discuss opportunities, vulnerabilities and impacts.
• Facilitate Risk Champion network activities and share best practice.
• Support business continuity activities including impact assessments and dependency mapping.
• Produce risk and resilience reports and dashboards for leadership and governance bodies.
• Contribute to training and awareness activities for risk and resilience.

Skills

Enterprise risk management

Business continuity

Resilience

Governance

Workshop facilitation

Stakeholder management

Analytical skills

Planning & organisation

Communication

Education

Professional qualifications

Tools

Risk assessment tools

Job description

Closing date - 16th October 2026

NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Salary - £70,853.68 - £94,471.56

Closing date - 16th October 2026

NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Purpose of the Role

The Risk and Resilience Manager supports the coordination and application of core framework activities across enterprise risk management, business continuity and organisational resilience. The role provides guidance, facilitation and analysis to senior leaders, risk owners and subject matter experts as they identify, assess and manage key risks and undertake resilience planning activities.

This role offers a unique opportunity to build strategic perspective, increase visibility and influence, and develop a broader understanding of the organisation and cross-business challenges. This is also an excellent platform for progression into broader leadership, strategy, governance or transformation roles.

Accountabilities

• Support the Head of Organisational Resilience in the development and implementation of organisational resilience priorities across the group, contributing to the promotion of a strong risk culture aligned to NATS' purpose and strategic objectives.
• Coordinate the review and maintenance of the Risk and Resilience Framework and associated policies, standards, guidance, templates, tools and governance arrangements.
• Provide advice and support to Executive Directors and Senior Leaders in the identification, assessment, management, review and reporting of risks within their divisions and functions, promoting consistency and adherence to agreed methodologies.
• Monitor and highlight emerging risks, threats and scenarios, supporting discussions with leaders to improve understanding of potential opportunities, vulnerabilities and impacts to service delivery or strategic objectives.
• Facilitate the activities of the Risk Champion network, supporting the sharing of good practice and the development of organisational capability in risk management and resilience.
• Support the delivery of business impact assessments, continuity reviews, dependency mapping and resilience assessments with teams across the business.
• Produce and coordinate risk and resilience reports, dashboards, analysis and papers for senior leadership, Executive and governance forums, including the Audit Committee.
• Support the Head of Organisational Resilience in the development and delivery of risk and resilience training and awareness activities.
• Contribute subject matter expertise, analysis and facilitation to support change initiatives, risk reviews, deep dives and priority business issues as required.
• Promote continuous improvement in risk and resilience practices by engaging with stakeholders, encouraging adoption of agreed approaches and supporting changes in behaviours that strengthen organisational resilience and risk-informed decision-making.

Essential Skills And Experience

• Experience of supporting enterprise risk management, business continuity, resilience, assurance or governance activities, ideally within a similar safety critical / complex organisation.
• Working knowledge of risk management and/or business continuity principles, processes and tools, and able to apply them in a practical and proportionate manner.
• Relevant professional qualifications would be beneficial, or a willingness to develop knowledge in these areas.
• Ability to support and facilitate workshops, reviews, exercises and stakeholder meetings, capturing key information and assisting in the development of outputs and actions.
• Good written and verbal communication skills, with the ability to communicate information clearly and adapt messages to different audiences.
• Strong interpersonal skills and a collaborative approach, with the ability to build effective working relationships with a broad range of stakeholders, including senior leaders, managers and subject matter experts.
• Analytical and problem-solving skills, including the ability to identify themes, interpret information and contribute to the assessment and prioritisation of issues and actions.
• Well-developed planning and organisational skills, with the ability to manage competing demands, meet deadlines and support the delivery of agreed activities.
• Flexible and adaptable approach, with a focus on continuous improvement and the ability to respond positively to changing priorities and emerging issues.

Additional Vacancy information:

We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely.

If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.

We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS

Please note: All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance. For further guidance click here Security Clearance - NATS