Risk and Controls Manager

BT plc; Birmingham; On-site; GBP 80,000 - 120,000; Full time

Benefits offered by this job

Annual bonus 10%

Private GP 24/7

Paid carers leave

Maternity/paternity/adoption leave

BT product discounts

Pension scheme

Holiday purchase scheme

Job summary

BT Group is seeking a Risk and Controls Manager to implement and continuously improve the Key Control Framework across the Networks unit. You will coordinate assurance activities, manage key operational and emerging risks, and deliver reporting to support informed decision-making.

You will partner with stakeholders across Group Risk to strengthen governance, mentor colleagues, and drive improvements in risk management practices within a large corporate environment.

Qualifications

• Risk and controls experience within a large corporate environment and effective control frameworks.
• Ability to produce clear reporting and insights for senior leaders to support governance.
• Experience in coordinating assurance activities and cross-functional collaboration.

Responsibilities

• Oversee the Key Control Framework implementation and continuous improvement.
• Coordinate assurance activities and manage dynamic risks for the Networks unit.
• Prepare management reporting on risk, controls, and assurance status.

Skills

Risk management

Controls framework

Reporting to senior leaders

Stakeholder management

Mentoring

Job description

Job Description

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Job Title: Risk and Controls Manager

Req ID: 62432

Job Function: Risk, Compliance and Assurance

Posting Start Date: 12/11/2026

Posting End Date: 19/11/2026

Division: Finance & Business Services

Job Location: GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham

Advertised Salary: Competitive with great benefits

Job Req ID: 62432

About the role

BT Group's Group Audit, Risk and Controls (GARC) function plays an important role in helping the business manage risk, strengthen resilience and maintain an effective control environment across the organisation. Reporting to the Senior Manager, Networks Risk and Controls, this role sits within the Networks Risk and Controls team and supports the continued embedding of BT's integrated risk, controls and assurance framework across the Networks unit. As the Risk and Controls Manager, you'll focus on the implementation and continuous improvement of key control framework, coordination of the assurance activity, management of the key operational and emerging risks, and delivery of the reporting that supports informed decision-making. Working across a large and complex corporate environment, you'll partner with stakeholders throughout the business to help strengthen governance, improve controls and support a resilient risk management culture.

Key Controls

• Day-to-day management of the implementation and oversight of the Key Control Framework in the Networks Unit, including close cooperation with Networks control owners, managers and operators on control design, implementation, and continuous improvement.
• Facilitate control changes as required, including communicating changes and amending as required in Artemis, ensuring control activity is accurately reflected.
• Support control owners with the bi-annual self-assessment of Key Controls across the Networks Unit.

Risk Management

• Support risk owners in the identification and management of Networks Point and Emerging risks and associated actions.
• Contribute towards projects, initiatives and decision points that support the development of a future-facing and resilient Networks Unit.

Assurance Co-ordination and Reporting

• Act as Networks Unit Assurance liaison, acting as 'traffic control' for in-unit assurance activity, supporting unit teams with assurance queries and actions, acting as a primary point of contact for Group assurance providers.
• Prepare management reporting for Networks leadership on the status of dynamic risks, the Key Control Framework and assurance activity.

Stakeholder Management and Support

• Represent the Networks Risk and Controls team across a variety of forums, working with colleagues across Group Risk, Control and Assurance to share best practice and develop solutions to risk, control and assurance challenges.
• Mentor other risk and controls professionals, supporting capability development across the wider team.
• Champion and share knowledge of emerging trends and developments in risk and controls.

Essential Skills / Experience

• Risk and controls experience gained within a large corporate environment, with exposure to implementing and maintaining effective control frameworks.
• Practical involvement in the implementation, operation, assessment or assurance of internal controls and control frameworks.
• A strong grounding in classical risk management disciplines, including risk identification, assessment, mitigation planning, monitoring and reporting across a business area.
• The ability to produce clear reporting and insights for senior leaders, supporting effective decision-making and governance.

Desirable Skills / Experience

• Experience within telecommunications, or another regulated industry.
• Exposure to operational risk management, including the identification and management of emerging risks.
• An understanding of assurance activities and the remediation of control findings.
• The ability to build effective relationships with a broad range of stakeholders and work collaboratively across different teams.
• A confident communication style, with the ability to explain risk, controls and assurance concepts to different audiences.
• Experience analysing data and producing meaningful management information and reporting.
• A curious mindset with an interest in improving processes, controls and governance frameworks.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.