Risk and Compliance Manager - Global Deal Implementation

American Express; Burgess Hill; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global financial services company in Burgess Hill is seeking a candidate to join their team as a compliance and control management professional. This role involves coordinating projects, managing risks, and ensuring compliance with regulatory frameworks. Ideal candidates will have strong project management experience and excellent communication skills. This position supports hybrid work arrangements and offers competitive salaries and bonuses.

Benefits

Competitive base salaries

Bonus incentives

Comprehensive medical benefits

Flexible working model

Career development opportunities

Qualifications

• Proven experience in compliance, control management or internal audit preferable.
• Strong project management experience with ability to influence and drive change.
• Self-starter with excellent problem-solving skills.

Responsibilities

• Coordinate relevant Project Guardian workstreams for GDI.
• Maintain Standard Operating Procedures across GDI’s financial deployment activities.
• Conduct regular control testing and identify key risks.

Skills

Compliance experience

Control management

Project management

Problem-solving skills

Excellent communication

Relationship management

Job description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This is an exciting opportunity to work with the Global Deal Implementation (GDI) team in Partner Business Solutions (PBS).

The PBS organization is a team of payment professionals responsible for the operational relationships with our GNS partners across the world, within which GDI play a key role in deployment of the associated commercial terms.

This newly created position, reporting directly to the Director GDI, will play a critical role in designing, owning and managing Processes, Risks and Controls related to GDI activities. The role will be heavily focused on enabling a strong risk management framework for the team.

The incumbent will work closely with GMNS Business, external Bank partners and multiple other internal teams including, but not limited to, Operations, Legal, Treasury, Technologies, Finance, and Controllership.

Key Responsibilities

• Coordinate relevant Project Guardian workstreams for GDI
• Create, refresh and maintain Standard Operating Procedures across GDI’s financial deployment activities
• Creating, refresh and maintain Process Maps for such processes
• Coordinate transition from PRSAs to RCSAs, ensuring compliance with all regulatory frameworks, internal policies and industry standards
• Conduct regular control testing. Identify key risks and build/refresh robust controls to mitigate those risks
• Produce accurate and timely control reports and monitoring of open OREs
• Identify common ORE root causes; launch and lead initiatives to address identified root causes and implement process improvements
• Lead GDI efforts in relevant IAG audits as needed
• Lead, coach and develop a B30 analyst in support of the above

Minimum Qualifications

• Proven experience in compliance, control management or internal audit preferable
• Strong project management experience with ability to influence and drive change
• Self-starter with excellent problem-solving skills and positive critical thinking
• Proven ability to understand and articulate complex end to end processes
• Output oriented mindset and working well under pressure to execute at pace
• Excellent written and verbal communication skills, confident presenting to senior management and creating compelling messaging to drive change
• Strong relationship management skills across stakeholders of all levels
• Flexibility to quickly adapt to a dynamic and changing environment. Ability to re-focus according to business wide strategic priorities

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.