Rider CRM & Content Strategist

Deliveroo; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading food delivery service in the UK is seeking a Communications Specialist to manage rider communications and engagement. The role involves creating and implementing a content strategy, ensuring messages are sent accurately and in a timely manner. Candidates should have experience in a similar position, familiarity with CRM platforms, and a strong command of English. This fast-paced environment offers competitive benefits and opportunities for personal impact on a growing team.

Benefits

Equity participation

Comprehensive health benefits

Flexible working hours

Qualifications

• 2-3 years of experience in a similar position.
• Understanding and experience of email marketing.
• Excellent command of tone and attention to detail.

Responsibilities

• Develop and manage rider communication through various channels.
• Create and implement a rider content strategy.
• Proofread and review outgoing communications.

Skills

Content creation

Social media analytics

CRM platforms

Written and spoken English

Tools

Braze

Prismic

Adobe Creative Suite

Job description

A leading food delivery service in the UK is seeking a Communications Specialist to manage rider communications and engagement. The role involves creating and implementing a content strategy, ensuring messages are sent accurately and in a timely manner. Candidates should have experience in a similar position, familiarity with CRM platforms, and a strong command of English. This fast-paced environment offers competitive benefits and opportunities for personal impact on a growing team.