Ride Host

Dev; Burton upon Trent; On-site; GBP 12,000 - 14,000; Full time

Benefits offered by this job

Merlin Magic Pass

Accessible transport link

Flexible Scheduling

Holiday Pay

40% LEGO discount

Pension Scheme

Job summary

Colten Care is seeking a Ride Host at Alton Towers Resort to deliver memorable experiences for guests and support ride operations. You’ll be the face of the attraction, prioritising safety and enjoyment while keeping the area clean and compliant with safety policies.

You will join a fast-paced, fun team in a unique environment, with opportunities for flexible hours and progression. The role can be full-time or part-time with weekend and holiday cover.

Qualifications

• Enthusiastic, outgoing, approachable and confident.
• Understand the importance of delivering exceptional customer service.
• Enjoy working in a fast-paced environment.
• Comfortable interacting with thousands of guests daily.

Responsibilities

• Deliver memorable experiences for guests daily.
• Assist with operation of rides and attractions.
• Ensure safety and enjoyment of guests on the ride.
• Maintain cleanliness and uphold safety policies.

Skills

Customer service

Communication

Teamwork

Guest interaction

Job description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following communities do not hesitate to register, even if you feel that this particular opportunity is not the right fit for you.
Company Name: Colten Care

Job Description

Ride Host

Get on track for a summer of ride-iculous fun! Are you a fan of theme parks? Do you know your Wickerman from Nemesis? Then keep reading to hear about an opportunity where FUN is in the job description!

ABOUT THE ROLE

We are currently recruiting for Ride Host, to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy!

In this role you'll be committed to delivering memorable experiences for our guests daily and to help with the operation of our rides and attractions.

You will ultimately be responsible for the safety and enjoyment of any guests on the ride, whilst also maintaining cleanliness and our strict safety policies.Where else can you say that you're responsible for a rollercoaster?

Following your application, a member of our team will be in touch via email to arrange an interview here at our Alton Towers Resort- you could be delivering magical experiences in less than 7 days’ time!

This role can be either full time or part time, fixed term, fromuntilNovember 2022, working weekends and bank holidays as required. Progression opportunities to earn up to £10.10 per hour. We offer flexible opportunities, in a totally unique environment.

BENEFITS

We’re a fun, friendly and unique environment in which you are guaranteed to meet like-minded people and have fun! Our benefits include:

• Merlin Magic Pass Your magic pass will give you, your friends and family free admission to all our Merlin attractions worldwide, this could be worth over £1000!
• Accessible transport link We offer a bus service to resort, You can access our bus timetable on our Alton Towers job page.
• Flexible Scheduling We offer various shift pattern and flexibility around scheduling; specific requests can be made at interview, and we will always ensure we’re as accommodating as can be.
• Access to exclusive employee events and incentives We have a yearly calendar offering many different employee actives plus opportunities to win many exciting prizes throughout the year, not just this but you will also receive access to our exclusive employee events where you can preview our yearly events such as Scarefest & Oktoberfest before any of our guests!
• Holiday Pay In every role working with us you will receive holiday pay, the amount with differ dependant on the role and working hours.
• Fantastic progression and development opportunities, Earn up to £10.10 per hour At Alton Towers we believe in opportunity for everyone, we have a Learning and development team dedicated to the progression our teams within Alton Towers, as part of this we offer some fantastic apprenticeship opportunities you access while an employee here with us plus performance reviews every six months to highlight how we can further develop you.
• Employee discounts We offer discounts off many retails through Perks at work, plus you have 40% discount on LEGO and 25% discount in our retail shops and restaurants.
• Pension Scheme If eligible you will be enrolled onto our company pension scheme.

LET’S TALK ABOUT YOU!

• You’ll need to be enthusiastic, outgoing, approachable, and confident.
• Do you understand the importance of delivering exceptional customer service?
• Do you like working in a fast-paced environment?
• Are you comfortable interacting with thousands of guests every day?

If you answered yes to these questions then you could be in with a chance of joining the team and enjoy some of the great benefits including a Merlin Magic pass, 25% discount in our retail shops and restaurants, 40% discount online off Lego, and much more!

This role can be either full time or part time, fixed term until November 2023, working weekends and bank holidays as required. We flexible opportunities, in a totally unique environment.

MEET THE TEAM

“It is not so much a team, it is a family, it is absolutely brilliant”
“Of all the jobs I have had, there is no where I would rather be than Alton Towers”

If you want a little bit of everything and think you can multi-skill into different departments this could be for you! You will also earn an extra 50p per hour in this role!

Why Alton Towers Resort?

We’re guessing you’ve probably heard of us… but what you don’t know is what the Alton Towers Resort family lifestyle is about. We provide laughter, smiles, shrieks and screams every day. We delight families, we terrify grown men, and we excite the adrenaline junkies that venture to our abode. There may be a lot of us, but everyone matters at Alton Towers Resort and here new colleagues quickly become old friends. We encourage each other, we provide new opportunities to learn and develop, and we celebrate our successes with many employee events and activities!

Everyone Matters at Merlin

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we’ll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [emailprotected] and one of the team will get back to you as soon as possible.

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