RFID & Retail Operations Analyst

River Island Clothing Co., Ltd.; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading fashion retailer is seeking an RFID & Retail Operations Analyst to manage stocktaking processes and collaborate with Retail Operations. The ideal candidate has strong analytical skills and experience with MS Excel. This role offers a vibrant working culture and various employee benefits including staff discounts, a generous bonus scheme, and flexible working options.

Benefits

50% staff discount

Free onsite gym

Subsidised restaurant

Generous bonus scheme

25 days paid holiday

Qualifications

• Strong level of verbal and numerical reasoning.
• Ability to write clear procedures.
• Experience in a similar role is beneficial.

Responsibilities

• Ensure stocktakes are set up and variances are reported.
• Support the development of RFID programs.
• Collaborate with Retail Operations on weekly activities.

Skills

Analytical skills

Attention to detail

Problem-solving skills

Team player

Organizational skills

Tools

MS Excel

RFID technology

Job description

RFID & Retail Operations Analyst

Department: Store Support

Employment Type: Permanent - Full Time

Location: Head Office, Chelsea House

Reporting To: Monika Raniszewska Gomez

Description

RESPONSIBILITIES

• Ensuring all stocktakes are set up, variances are investigated, adjustments processed and stocktakes are confirmed and reported on, all within agreed time frames.
• Ensuring RFID stock counts issues are investigated, recorded, and reported on.
• Helping to maintain record keeping for the RFID team.
• Ability to write simple procedures.
• Maintaining RFID team systems.
• Supporting process efficiencies by highlighting and developing better ways of working.
• Supporting stores and business with inventory and RFID queries.
• Investigating stock system issues and proposing corrective actions.
• Supporting the development and implementation of all current and future RFID programs and initiatives.
• Collaborating with Retail Operations to complete weekly operational activities, including:
• Parcel Compliance monitoring and reporting.
• Recalls management and coordination.
• Off the Floor Lists maintenance and updates.
• Re-Pricing support to ensure accuracy across stores.
• Customer Promotions setup and execution checks.
• CEX Weekly Round-Up Call (30-minute cross-functional meeting).
• Consumer Price Index tracking and reporting.
• Store List Updates management.

BEHAVIORAL COMPETENCIES

• Systems and process oriented.
• Demonstrates good attention to detail.
• Great team player with strong interpersonal skills.
• Willingness for self‑improvement and to undertake self‑directed study.
• Willingness to travel occasionally.
• Ability to write clear procedures.
• Actively participates in group discussions.

TECHNICAL COMPETENCIES

• Intermediate to advanced computer skills in MS Excel.
• Strong analytical skills.
• Strong numeracy skills.
• Strong level of verbal and numerical reasoning.
• Good problem‑solving skills.
• Good organisational skills.
• Strong verbal and written communication skills.
• Knowledge of RFID technology is a bonus

About Us

We’re a much‑loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.

This role is based at our Head Office in West London. Check us out here on a map.

What we can offer you:

• 💰 Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!
• 🛒 Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway!
• 🎉 A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.
• 🤎 Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
• 💻 Flexible working is a given, on top of payday and summer early finish Fridays.
• 💕 Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
• 🎓 Support with upskilling through on‑the‑job training and qualifications. A succession plan if you want to progress.
• 💰 A generous bonus scheme & private pension plan.
• ☀️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!

Keeping You Safe

At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit www.gov.uk.

Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.