Reward Change Analyst (18 Month Ftc)

British Airways; Greater London; On-site; GBP 40,000 - 70,000; Full time

Benefits offered by this job

Staff travel

Discounted fares

Career progression

Job summary

British Airways is seeking a Reward Change Analyst to support reward transformation across the People directorate. You will deliver analytics, drive change plans, and work with HR, Payroll and Communications to ensure successful delivery.

The role focuses on change management, stakeholder engagement and governance, with a strong emphasis on data-driven insight and process improvement within a fast-paced airline environment.

Qualifications

• Bachelor’s degree or higher in business or numerate field.
• Experience with reward programmes or people policies.
• Proven ability to deliver project plans and manage risks.

Responsibilities

• Deliver professional reward change analytics across initiatives.
• Produce change management deliverables such as impact assessments and stakeholder maps.
• Collaborate with HR, Payroll, Communications and Finance to ensure delivery.
• Support development and execution of colleague engagement plans.
• Maintain project documentation including RAID logs and plans.

Skills

Analytical thinking

Project delivery

Change management

Stakeholder management

Excel proficiency

Education

University degree in business or numerate discipline

CIPD qualification desirable

Tools

Microsoft Planner Pro

Excel

PowerPoint

Word

Job description

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Reward Change Analyst

You’ll be part of the Reward team within the People directorate, supporting the delivery of reward transformation and change initiatives across British Airways. This team plays an important role in ensuring reward programmes, processes and systems are implemented effectively, driving colleague engagement and supporting strategic business objectives through well‑managed change.

What you’ll do:

• Deliver professional reward change project analytics


• Produce key change management deliverables throughout the project lifecycle, including change impact assessments, stakeholder maps, communication and engagement plans, change plans, readiness assessments, training needs analysis, adoption tracking and transition plans


• Build strong relationships with stakeholders and act as a trusted change advisor on reward change activity


• Collaborate with HR Business Partners, Payroll, Communications, Finance and other stakeholders to support successful delivery


• Support the development and execution of colleague engagement and communication plans


• Ensure change activity is appropriately reflected within project documentation, including project plans and RAID logs


• Manage projects and project activity through Microsoft Planner, including dashboards, actions, risks, dependencies and decisions


• Support improvements to reward team processes and governance practices


• Support stakeholders with the implementation of new systems, processes and ways of working


• Manage assigned projects from planning through to delivery

What you’ll bring to British Airways:

• Analytical and data‑driven mindset, comfortable using data to identify issues, monitor adoption and support decision‑making


• Strong project delivery discipline, with excellent organisation and prioritisation skills


• Ability to manage multiple competing priorities while maintaining quality and accuracy


• Excellent communication skills, able to translate complex information into clear and concise updates for a variety of audiences


• Strong change management and project lifecycle understanding


• Advanced Microsoft Excel, Word and PowerPoint capability


• Experience using Microsoft Planner Pro or similar project management tools


• Ability to work effectively in fast‑paced environments where priorities may shift


• Strong attention to detail and execution focus


• Strong stakeholder management and relationship‑building capability


• Excellent written and verbal communication skills


• Naturally pragmatic and solutions‑oriented approach


• Ability to handle sensitive and confidential information appropriately


• Learning agility, curiosity and a continuous improvement mindset


• Ability to challenge constructively and identify better ways of working


• Strong commercial awareness


• Flexible, resilient and adaptable approach


• Ability to lead and drive process improvement

Your experience:

• Experience working in a project management or change management role


• Experience working with reward programmes, reward practices or people policies


• Experience delivering project plans, managing actions, risks, issues and dependencies


• Experience working with project management tools and change management approaches


• University degree in a Business or numerical discipline is desirable


• CIPD qualification or part qualification is desirable

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.