Revenue Operations Manager

Infopro Digital; Greater London; Hybride; GBP 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

25 days annual leave (rising to 30)

Group personal pension

Private medical insurance

Life assurance

Bonusly recognition

Résumé du poste

Infopro Digital is seeking a Revenue Operations Manager to drive operational excellence across the commercial organisation. You will oversee revenue forecasting, planning and CRM governance, partnering with Sales, Marketing, Customer Success and Finance to improve pipeline visibility and performance.

The role is hybrid, based in London, with a focus on data-driven decision-making, process improvement and scalable revenue operations for a high-growth B2B environment.

Qualifications

• Bachelor's degree in a related field.
• 5+ years' experience in Revenue/Sales/Commercial Operations.
• Strong experience with CRM platforms such as Salesforce or HubSpot.
• Proven expertise in sales forecasting, pipeline management, reporting and performance analytics.
• Fluent in French and English.

Responsabilités

• Lead revenue planning, forecasting and territory capacity modelling.
• Design and optimise sales processes and deal governance.
• Build dashboards covering pipeline health, forecast accuracy and KPIs.
• Own CRM administration, data governance and workflow automation.
• Partner with Sales, Marketing, Customer Success and Finance to drive growth.

Connaissances

CRM platforms

Forecasting

Excel/BI

B2B SaaS

Stakeholder mgmt

French & English

Formation

Bachelor's degree in Business/Finance/Economics/Data Analytics/Engineering

Outils

Salesforce

HubSpot

Description du poste

Infopro Digital Group is recruiting for a Revenue Operations Manager on a permanent basis to join our Red-on-line business unit.

The Revenue Operations Manager plays a critical role in driving scalable revenue growth by aligning people, processes, systems and data across the commercial organisation.

Reporting directly to the General Manager, this role serves as the operational and analytical backbone of the Go-to-Market function, partnering closely with Sales, Marketing, Customer Success and Finance teams to improve forecasting accuracy, pipeline visibility, productivity and overall commercial performance.

This is a highly strategic and commercially focused role suited to an experienced Revenue Operations professional who thrives on delivering insights, improving processes and enabling sustainable business growth.

About Infopro DigitalThe best of both worlds. That is what a position with Infopro Digital offers you.

Infopro Digital is a global B2B company with 4,000 employees and annual revenues of over half a billion dollars, with a presence in 26 countries. Through our market-leading brands, we serve five professional communities – insurance and finance, automotive aftermarket, construction, retail, and industrials – enabling our clients to make informed business decisions and create new opportunities.

About Red-on-line

Red-on-line offers a complete all-in-one solution – software, expertise, and content – supporting management systems in EHS across more than 85 countries. Used by over 2,000 leading organisations, our services empower EHS professionals and certified companies (ISO 9001, ISO 14001, ISO 45001) to manage all their compliance and risk challenges through a comprehensive multilingual online platform.

From regulatory monitoring, risk analysis, audits, and incident tracking, through to action plans, Red-on-line delivers tailored solutions backed by our multidisciplinary international team of legal experts, marketers, product managers, sales professionals, and engineers.

As part of Infopro Digital's global group, Red-on-line combines the stability of a well-funded international leader with the agility of a specialist team making an impact in the EHS technology space.

About the Role

Reporting directly to the General Manager, the Revenue Operations Manager is responsible for driving operational excellence across the entire commercial organisation.

This role brings together revenue forecasting, commercial planning, CRM optimisation and business intelligence to support data-driven decision-making and sustainable growth. The successful candidate will work closely with Sales, Marketing, Customer Success and Finance teams to align processes, improve commercial performance and provide the visibility required to achieve business objectives.

You will act as a key business partner to commercial leadership, ensuring revenue operations are scalable, efficient and focused on delivering measurable results.

Key Tasks and Responsibilities

Revenue Planning & Forecasting

• Partner with Sales leadership on quota setting, territory planning, capacity modelling and incentive compensation design.
• Lead quarterly and annual forecasting processes, ensuring accuracy, consistency and transparency across the business.
• Identify risks, gaps and opportunities within pipeline performance and revenue forecasts.
• Support executive decision-making through pricing, churn and scenario analysis.
• Deliver insights that drive improved forecasting accuracy and commercial outcomes.

Sales & Commercial Operations

• Design, standardise and continuously improve sales processes and operating models.
• Define and maintain opportunity stages, qualification methodologies, approval workflows and Deal Desk governance.
• Manage lead routing, territory assignments, account segmentation and account scoring models.
• Partner with sales leaders to improve pipeline management and opportunity execution.
• Establish scalable commercial processes that support growth and efficiency.

Business Intelligence & Performance Management

• Build and maintain reporting frameworks and executive dashboards covering pipeline health, forecast accuracy, conversion rates, sales productivity and customer lifecycle metrics.
• Deliver actionable insights to Sales, Marketing and Customer Success leaders.
• Lead performance analysis for Quarterly Business Reviews (QBRs), executive reviews and Board reporting.
• Develop KPI frameworks that measure commercial performance and identify growth opportunities.

CRM & Revenue Technology

• Own the administration and optimisation of CRM platforms including Salesforce, HubSpot or equivalent systems.
• Ensure CRM data integrity through governance, process controls and data quality standards.
• Design and maintain workflow automations, integrations and reporting capabilities.
• Drive user adoption and continuous process improvement across commercial teams.

Cross-Functional Collaboration

• Act as a strategic business partner across Sales, Marketing, Customer Success, Finance and HR.
• Identify operational bottlenecks across the customer acquisition and retention lifecycle.
• Lead initiatives that improve productivity, visibility and commercial effectiveness.
• Establish scalable processes that support organisational growth and operational excellence.

• Bachelor's degree in Business, Finance, Economics, Data Analytics, Engineering or a related field.

• 5+ years' experience within Revenue Operations, Sales Operations or Commercial Operations.
• Strong experience with CRM platforms such as Salesforce or HubSpot.
• Proven expertise in sales forecasting, pipeline management, reporting and performance analytics.
• Advanced analytical skills with strong proficiency in Excel and Business Intelligence tools.
• Experience working in a high-growth B2B environment, ideally SaaS, technology, subscription or professional services.
• Strong understanding of commercial funnel management and revenue operations best practices.
• Excellent stakeholder management and cross-functional collaboration skills.
• Strong commercial acumen and ability to translate data into actionable business insights.
• Fluent in French and English.

This is a hybrid role based in London, with flexible working options available.

We offer a fantastic holiday allowance that increases the longer you stay with the company, and you can take your birthday off – on us.

You will have access to a 24/7/365 Employee Assistance Programme, providing support and guidance across all areas of wellbeing and mental health. You will also benefit from access to our extensive learning programmes through our dedicated platform, Generation Infopro.

We support giving back, offering paid volunteer days throughout the year where you can contribute your skills and expertise to make a meaningful difference to the lives of others.

What You'll Get

• 25 days annual leave (rising to 30 days)
• Group personal pension plan
• Life assurance
• Private medical insurance
• Bonusly employee recognition scheme
• Discounted gym membership and wellbeing benefits
• Enhanced maternity leave of up to 26 weeks' full pay
• Dependant leave of up to 5 days' full pay per year
• Dedicated menopause policy with a culture of open, inclusive support
• Agile and remote working options
• Bike to Work scheme
• Dental insurance
• Health cash plan
• Paid volunteer days
• Access to Generation Infopro learning and development programmes
• Birthday day off

Learn More About Us

Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has 4,000 employees of 79 nationalities.

Infopro Digital connects professional communities.

Our brands are leaders in five key economic sectors: construction and public sector, automotive, industry, risk and insurance, and retail.

With our solutions, decision-makers make informed decisions and companies develop their business and performance in a sustainable way.

Equal Opportunities

We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly because of any protected characteristic or any other characteristic or activity protected by law.

To fully comply with all laws prohibiting discrimination throughout the employment lifecycle, we monitor all job applications and therefore ask applicants to complete the equal opportunities questions as part of the application process.

This information is collected anonymously and in confidence. It will not be seen by anyone directly involved in the hiring process and will be stored separately and used solely for monitoring purposes. There is no obligation to provide this information. All applicants will be treated equally, whether or not they choose to provide it.