Revenue Operations Manager

Wordsmith AI; City of Edinburgh; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading AI legal solutions provider is seeking a Revenue Operations Manager to optimize systems and processes. The ideal candidate should have 4–6 years of experience in revenue and sales operations, strong analytical skills and proficiency in CRM tools. This hybrid role is vital for driving efficiency and clarity within the revenue team, offering a path to senior leadership.

Benefits

Competitive salary

Equity options

Growth opportunities

Collaborative culture

Qualifications

• 4–6 years in Revenue Operations, Sales Operations, or GTM Analytics.
• Deep familiarity with CRM administration.
• Proven success improving forecast accuracy and lead routing speed.
• Experience partnering across Sales, Product, Marketing, and Finance.

Responsibilities

• Own and optimise our GTM stack to keep data clean, connected, and actionable.
• Design and document scalable GTM workflows.
• Build dashboards that track pipeline health, conversion, and retention.
• Partner with leadership on pricing and segmentation.

Skills

Strong data and analytical skills (SQL, BI tools, spreadsheet modeling)

Proficiency with GTM systems (CRM, MAP, enrichment, dialers)

Ability to design clear dashboards and actionable insights

Excellent communication and cross-functional collaboration

Tools

Attio

HubSpot

Salesforce

Job description

Role - Revenue Operations Manager

Comp - Competitive + Equity
Location - Edinburgh HQ (Hybrid)

Wordsmith

Most legal teams are drowning. They’re buried under internal questions, contract reviews, policy approvals, and fire drills from every corner of the business.

Wordsmith is the AI command centre for in-house legal. We automate the chaos - intake, Q&A, redlines, drafting, and research - so legal can finally operate at the speed of business. We’re building the future of legal work. Backed by Index Ventures and some of the sharpest minds in law and AI, we’re scaling fast across London, New York, and beyond.

The Role

Wordsmith is building the AI command centre for in-house legal teams — and our GTM engine is scaling fast.

As RevOps Manager, you’ll bring order, insight, and leverage to how we grow. You’ll own the systems, data, and processes that connect Marketing, Sales, and Customer Success — making sure every lead, deal, and renewal moves through the funnel with precision.

This is a hands‑on, high‑impact role for someone who loves turning chaos into clarity and can see both the numbers and the story behind them.

What You’ll do

1. Systems & Data

• Own and optimise our GTM stack to keep data clean, connected, and actionable.
• Integrate CRM, marketing, and finance tools to eliminate silos and manual work.

2. Process & Enablement

• Design and document scalable GTM workflows — lead routing, pipeline stages, hand‑offs, and SLAs.
• Train and enable teams to follow consistent definitions and reporting standards.

3. Analytics & Forecasting

• Build dashboards that track pipeline health, conversion, retention, and revenue efficiency.
• Support forecasting and territory planning with data‑driven insights.

4. Strategic Projects

• Partner with leadership on pricing, segmentation, and GTM experiments.
• Help prepare systems and data for future scale — smarter, faster, more predictable growth.

What We’re Looking For

Experience

• 4–6 years in Revenue Operations, Sales Operations, or GTM Analytics.
• Deep familiarity with CRM administration (Attio/HubSpot/Salesforce) and automation workflows.
• Proven success improving forecast accuracy, funnel hygiene, and lead routing speed.
• Experience partnering across Sales, Product, Marketing, and Finance.

Skills

• Strong data and analytical skills (SQL, BI tools, spreadsheet modeling).
• Proficiency with GTM systems (CRM, MAP, enrichment, dialers).
• Ability to design clear dashboards and actionable insights.
• Excellent communication and cross‑functional collaboration.

Mindset

• Builder mentality — thrives in fast‑scaling, ambiguous environments.
• Detail‑oriented and data‑driven, but commercially pragmatic.
• High ownership and urgency — “forecast, funnel, and follow‑through.”
• Transparent, collaborative, and low‑ego operator.

What you can expect

• Impact: You’ll be the engine room behind our revenue team — keeping data sharp and decisions smart.
• Scope: Own systems, reporting, and process design across the entire customer lifecycle.
• Tools: Shape how we scale and build a modern stack that drives efficiency.
• Exposure: Work shoulder‑to‑shoulder with Sales, Marketing, Finance, and Product leadership.
• Culture: Ambitious, low‑ego, and built for speed — we care about clarity and outcomes, not hierarchy.
• Growth: Path to Head of RevOps as we expand globally.

Why Wordsmith

You’ll be joining a company in full acceleration — Series A with $25M raised, 1000% ARR growth, and a product that’s reshaping how legal teams operate.

If you’re looking for more than just a job — a place to build, learn, and win — this could be the one.