Revenue Operations Lead

Proton; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading privacy-focused tech company in Greater London seeks a Revenue Operations Lead to design and implement operational infrastructure for their B2B sales and customer success teams. The ideal candidate will thrive on leveraging tools like HubSpot and Automate workflows, improving revenue processes. This hands-on role requires extensive experience in Sales Operations within a B2B SaaS environment and strong proficiency in data management and analytics. Join them and shape the future of secure global communications.

Benefits

Stock Options

Comprehensive health insurance plans

Learning and Development programs

Flexible Working hours

Subsidized transport costs

Lunch and snacks provided

Qualifications

• 5+ years in Sales Operations or RevOps within a B2B SaaS environment.
• Strong proficiency in HubSpot CRM; Salesforce is a plus.
• Experience with pipeline forecasting and performance reporting.

Responsibilities

• Establish RevOps processes and systems.
• Manage HubSpot CRM instance and data hygiene.
• Develop forecasting frameworks for revenue cycles.
• Automate lead routing and reporting.
• Standardize lead qualification and sales processes.

Skills

HubSpot CRM proficiency

Pipeline forecasting

Data management

Sales process design

Collaboration across departments

Education

Degree in relevant field

Tools

HubSpot

Apollo

Zapier/Make

Clay

Job description

Join Proton and build a better internet where privacy is the default

At Proton we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014 founded by a team of scientists from CERN we have dedicated ourselves to providing free and open‑source technology to millions worldwide ensuring access to privacy, security and freedom online.

Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Techs invasive practices and defeat censorship. Our work impacts hundreds of millions of lives from activists on the front lines defending freedom to leaders in governments protecting sensitive data; some of Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high‑risk situations.

Proton today supports over 100 million user accounts with a growing team of over 500 people from 50 different countries. We value intelligence, learning, potential and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. Proton has become profitable and reached scale without relying upon VC funding largely due to superior talent that allows us to do things faster, more creatively and more efficiently.

We have a global mindset and big ambitions but remain a start‑up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our social media pages to learn more about us: Twitter, Reddit, Instagram.

About the role

The Revenue Operations Lead will design and implement the operational infrastructure for Proton’s growing B2B sales and customer success teams. This is a hands‑on builder role ideal for someone who thrives on turning data into clarity, processes into efficiency and tools into productivity.

You’ll act as a technical RevOps builder using tools like HubSpot, Clay, Apollo and Zapier to automate workflows, enrich data and improve visibility, helping Sales focus on selling not spreadsheets. This role is foundational to Proton’s next growth chapter, ensuring the revenue engine runs predictably, transparently and efficiently across geographies and teams.

Key responsibilities

• Build the Revenue Operations Function: Establish RevOps processes, reporting frameworks and systems from the ground up. Define and implement KPIs across the B2B funnel from lead generation to retention and expansion.
• CRM and Data Management: Own Proton's HubSpot instance—pipeline structure, field definitions, automation rules and data hygiene. Build dashboards for executives, managers and reps to track performance and productivity.
• Forecasting and Pipeline Management: Develop forecasting frameworks for monthly, quarterly and annual revenue cycles. Partner with Sales and Finance to ensure alignment on pipeline accuracy and revenue tracking.
• Tooling Automation & Technical Enablement: Use modern GTM tools (HubSpot, Clay, Apollo, LinkedIn Sales Navigator, Zapier / Make) to automate lead routing, enrichment and reporting. Create workflows that improve data accuracy and SDR efficiency without relying on engineering support. Evaluate and implement new tools to support B2B scale while ensuring privacy compliance.
• Process & Sales Enablement: Standardise lead qualification (MQL / SQL), deal stages and handoff points between SDR, AE and CS teams. Document and continuously optimise sales processes for efficiency and consistency.
• Cross‑Functional Collaboration: Partner with Marketing on lead flow attribution and campaign ROI tracking. Collaborate with Product and Finance to align pricing, renewals and revenue recognition processes.

Your profile

Experience and Expertise

• 46 years in Sales Operations, RevOps or GTM Analytics within a B2B SaaS or technology business.
• Strong proficiency in HubSpot CRM; Salesforce knowledge is a plus.
• Experience managing pipeline forecasting and performance reporting for SMB or mid‑market sales motions.
• Familiarity with tools like Clay, Apollo, Zapier or Make to automate and scale GTM processes.
• Understanding of both inbound and outbound sales funnels and how to measure their performance.

Mindset and Traits

• Hands‑on builder who enjoys creating clarity and structure from ambiguity.
• Analytical thinker who connects data to commercial impact.
• Curious problem‑solver who embraces technology and automation.
• Collaborative and comfortable working across Sales, Marketing, Product and Finance.
• Mission‑driven passionate about privacy and Proton’s values.

Key competencies

Hard Skills

• CRM Design and Administration (HubSpot)
• Funnel Analytics & Forecasting
• Tooling & Automation (HubSpot, Clay, Apollo, Zapier / Make)
• Revenue Reporting and KPI Dashboards
• Sales Process Design

Soft Skills

• Strong communication and stakeholder management
• Analytical and systems‑oriented
• Bias for action; autonomous and accountable
• Comfortable working in a fast‑changing global organization

What we offer

• Office First: Collaboration is easier and more effective in person. We have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje and Taipei. You can also work from home up to 30% of the time while enjoying great company during our three core days in the office.
• Technology: We provide all the devices and software you need to excel in your role ensuring you have the best tools at your disposal to achieve your goals.
• Food: Lunch and snacks are provided by Proton every day at our offices.
• Transport: We will always support our employees with transport costs through subsidising public transport, bike allowances or parking spaces based on your office location.
• Stock Options: At Proton we are all owners of the company and you get stock options when you join us.
• Flexible Working: You can define your own working hours as long as it works with team meetings.
• Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities including training programs, conferences and events and continual learning.
• Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies and wellness programmes.
• Work that Matters: Proton is a community‑first organisation started with the support of a crowdfunding campaign and built with community input. To this day Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton and we put our users and community first in everything we do. Read more about our impact here.

Check our social media to learn more about Proton: LinkedIn, Reddit, X, YouTube.

Our Commitment to Diversity and Inclusion

At Proton we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability or socio‑economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate or are considered for a role at Proton Technologies AG (Proton, we, us or our), your information is stored in Greenhouse in accordance with their service privacy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymise it. Should you have any inquiries about how we use or manage your information or if you wish to access, correct or delete your data, please contact our privacy team at [e-mail].

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

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Key Skills: ASC 606, Hotel Experience, Hospitality Experience, GAAP, Accounting, Revenue Management, Pricing, Analysis Skills, Salesforce, SOX, ERP Systems, NetSuite.

Employment Type: Full Time

Experience: years

Vacancy: 1