Retirement Living Scheme Manager – Nottingham

AD WARRIOR; Nottingham; On-site; GBP 24,000; Part time

Job summary

A reputable housing provider is seeking a Scheme Manager in Nottingham to support residents in a retirement living scheme. This part-time role includes managing daily operations, ensuring safety compliance, and providing excellent customer service. Ideal candidates will have experience in housing or customer-facing roles and possess strong IT and communication skills. This position offers a chance to make a positive impact on residents' lives while working within a dedicated team.

Qualifications

• Proven experience in housing or customer-facing roles.
• Proficient in Microsoft Office and willing to learn new systems.
• Strong attention to detail and organisational skills.
• Excellent communication skills with a strong customer service focus.

Responsibilities

• Manage day-to-day operations of the retirement living scheme.
• Conduct essential safety checks and ensure compliance standards.
• Support residents to feel safe and empowered.
• Address and resolve resident feedback and complaints.

Skills

Experience in housing or customer-facing roles

Strong IT skills (Microsoft Office)

Excellent record-keeping

Organisational skills

Clear communicator

Practical problem-solver

Customer service skills

Job description

A reputable housing provider is seeking a Scheme Manager in Nottingham to support residents in a retirement living scheme. This part-time role includes managing daily operations, ensuring safety compliance, and providing excellent customer service. Ideal candidates will have experience in housing or customer-facing roles and possess strong IT and communication skills. This position offers a chance to make a positive impact on residents' lives while working within a dedicated team.