Retirement Living: Customer Relations Specialist

Churchill Living Ltd; Moortown; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK retirement living company seeks a Customer Relations Consultant to support prospective buyers in their journey. You will engage with customers, providing updates and maintaining relationships until they can visit our developments. Ideal candidates are customer-centric, have strong communication skills, and experience in customer service. The role offers competitive salary, bonuses, and several perks. Join our dynamic team and contribute to our success story!

Benefits

Competitive salary

Bonus scheme

Free parking

Annual holiday entitlement – 24 days + Bank Holidays

Day off on your birthday

All the tea & coffee you can drink

Modern offices and workspace

Group Personal Pension Plan

Life Assurance

John Lewis vouchers for expectant parents

Health screening

Eye Care Scheme

Training Courses

Professional development and future career opportunities

Qualifications

• Proven experience in customer service, sales, or retail.
• Ability to maintain accurate records and attention to detail.
• Self-motivated with a proactive approach to customer relations.

Responsibilities

• Maintain strong customer relationships with prospective buyers.
• Provide regular updates and engage with customers until they can visit the site.
• Record and manage customer information accurately.

Skills

Customer service background

Excellent telephone manner

Proficient in Microsoft Word and Outlook

Strong listening skills

Job description

A leading UK retirement living company seeks a Customer Relations Consultant to support prospective buyers in their journey. You will engage with customers, providing updates and maintaining relationships until they can visit our developments. Ideal candidates are customer-centric, have strong communication skills, and experience in customer service. The role offers competitive salary, bonuses, and several perks. Join our dynamic team and contribute to our success story!