Retail Travel Consultant

Succeed Recruitment; Ashby-de-la-Zouch; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading travel recruitment agency is seeking a Retail Travel Consultant to join their flagship store in Leicestershire. The ideal candidate will provide expert travel advice, deliver outstanding customer service, and work with various travel suppliers. A proven track record in a retail travel agency and strong sales skills are essential. Join a dynamic team with competitive compensation and excellent benefits.

Benefits

Up to £27k plus OTE uncapped commission

30 days holiday (inc. bank holidays)

A day off on your birthday

FAM trips and industry benefits

No Sundays!

Qualifications

• Proven experience in a retail travel agency role within the last 5 years.
• Strong sales skills with a track record of meeting or exceeding targets.
• Experience in selling cruise or tailor-made holidays is beneficial.

Responsibilities

• Offer knowledgeable travel guidance while ensuring a seamless customer experience.
• Convert holiday enquiries into bookings, meeting and exceeding personal sales targets.
• Sell a broad range of travel products including package holidays and tailor-made itineraries.

Skills

Sales skills

Destination knowledge

Customer relationship management

Tools

Travel industry booking systems

Top Dog Reservations Platform

Job description

Overview

Our client, one of the UK's newest independent businesses is looking for a travel consultant to join their flagship high street travel store in Leicestershire.

As a Travel Consultant, you'll be the face of the store, providing expert advice, delivering outstanding service, and creating tailor-made travel experiences. You'll be working with a wide variety of suppliers, from mainstream tour operators to cruise lines and DMCs, as well as using dynamic packaging tools to offer flexible, personalised solutions.

This is a dynamic, customer-focused sales role ideal for someone with experience in a retail travel agency and a passion for building lasting client relationships. If you're passionate about selling travel, thrive in a customer-facing environment, and want to help shape the future of high street retail travel, we'd love to hear from you.

On offer

• Up to £27k plus OTE uncapped commission on every holiday sold
• 30 days holiday (inc. bank holidays)
• A day off on your birthday
• FAM trips and industry benefits
• No Sundays!

If this role is of interest to you, please apply online.

Role of Retail Travel Consultant

• Offer knowledgeable travel guidance while ensuring a seamless and memorable customer experience
• Convert holiday enquiries into bookings, meeting and exceeding personal sales targets
• Sell a broad range of travel products including package holidays, cruise, dynamic packages, city breaks, and tailor-made itineraries
• Use travel industry booking systems and supplier platforms to prepare and confirm travel arrangements
• Build relationships with customers and follow up on enquiries to secure repeat business
• Stay up to date with travel trends, products and destinations
• Support the team with day-to-day store operations and maintain a welcoming environment

Skills required for the role

• Proven experience in a retail travel agency role within the last 5 years - essential
• Strong sales skills with a track record of meeting or exceeding targets
• Experience of booking holidays through travel suppliers, tour operators or dynamic packaging platforms
• Excellent destination knowledge and confidence in selling a wide range of holiday types
• Experience in selling cruise or tailor-made holidays - beneficial
• Knowledge of DMCs, GDS or dynamic packaging tools - beneficial
• Experience with Top Dog Reservations Platform - beneficial

If you're interested in learning more about this Retail Travel Consultant role, please press the apply online button now!

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