Retail Travel Advisor

TUI AG; Ditchampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading holiday company in Ditchampton is seeking a Travel Advisor to join the Retail Team. You will inspire customers while selling holidays and cruises, ensuring exceptional service. The role requires a passion for customer interaction and the ability to meet sales targets. Enjoy various benefits including a competitive salary, holiday discounts, and career development opportunities. This position involves varied shift patterns including weekends and bank holidays.

Benefits

Commission scheme

Pension scheme

Health and Wellbeing benefits

Holiday discounts

Qualifications

• Passion for inspiring customers and colleagues.
• Ability to meet sales objectives and respond to customer inquiries.
• Willingness to adapt and learn new technologies.

Responsibilities

• Recommend and sell holidays, cruises, and UK breaks.
• Create unforgettable holiday experiences for customers.
• Resolve customer questions and complaints.

Skills

Customer service skills

Sales drive

Communication

Job description

Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Wilton store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.

ABOUT OUR OFFER

• TUI offers much more than just a starting salary of 14.86 euros per hour
• Be rewarded for exceeding your targets with our commission scheme
• Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
• Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career
• Investment in your development and career progression
• Pension scheme and life assurance

ABOUT THE JOB

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
• Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets'
• You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
• If things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaint
• As technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.