Retail Travel Advisor

TUI AG; Bracknell; On-site; GBP 40,000 - 60,000; Part time

Job summary

A travel company is seeking a Retail Travel Advisor in Bracknell to create unforgettable holiday experiences. You'll inspire customers and colleagues while achieving sales targets, all within a supportive, flexible working environment. The role includes varied hours including weekends. The starting salary is £12.58 per hour with additional benefits and development opportunities.

Benefits

Commission scheme

Discounts and holiday benefits

Health and Wellbeing support

Pension scheme

Life assurance

Qualifications

• Passion for travel and robust customer service skills.
• Ability to work varied hours including weekends and holidays.
• Confidence to resolve complaints or questions effectively.

Responsibilities

• Create memorable holiday experiences for customers.
• Achieve and exceed sales objectives.
• Provide training and support for technology systems used in sales.

Skills

Customer service skills

Sales ability

Ability to inspire others

Job description

Retail Travel Advisor

CAPTION: Job details

• Posting date: 24 November 2025
• Hours: Part time
• Closing date: 22 December 2025
• Location: Bracknell, RG12 1LL
• Company: TUI Group
• Job type: Permanent
• Job reference: 135733-43801862

Summary

TUI Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Bracknell store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.

ABOUT OUR OFFER

• TUI offers much more than just starting salary of £12.58 per hour
• Be rewarded for exceeding your targets with our commission scheme
• Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
• Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career
• Investment in your development and career progression
• Pension scheme and life assurance

ABOUT THE JOB

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
• Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets'
• You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
• If things don't go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
• As technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.