Retail Team Supervisor - Lead & Develop Sales & Service

JD Group; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the East Midlands is seeking a Junior Management team member to provide managerial support and enhance customer service standards. The role involves staff supervision, driving sales targets, and maintaining visual merchandising standards. Ideal candidates should have previous supervisory experience and be passionate about retail trends and customer service. Discounts and bonuses are available, alongside development opportunities.

Benefits

Monthly discretionary bonus schemes

25% company discount on products

Access to counselling services

Health cash plans

Discounted Gym memberships

Qualifications

• Previous supervisory or Team Leader experience in a fast-paced Retail environment.
• Understanding of retail trends and competitors.
• Ability to maintain high standards on the shop floor.

Responsibilities

• Deliver excellent customer service and address complaints.
• Drive sales targets and monitor staff service levels.
• Maintain visual merchandising standards and ensure stock is presentable.
• Train and develop staff through new employee induction.
• Achieve or exceed the store's monthly sales target.

Skills

Supervisory experience

Retail knowledge

Coaching and mentoring

Strong communication skills

Attention to detail

Job description

A leading retail company in the East Midlands is seeking a Junior Management team member to provide managerial support and enhance customer service standards. The role involves staff supervision, driving sales targets, and maintaining visual merchandising standards. Ideal candidates should have previous supervisory experience and be passionate about retail trends and customer service. Discounts and bonuses are available, alongside development opportunities.