Retail Team Member

COOK Trading Ltd; Hove; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading food retailer is looking for a Retail Team Member for 14.5 hours per week in Hove. The role includes providing exceptional customer service, maintaining store presentation, and assisting with stock management. Ideal candidates will possess strong communication skills and a passion for food. Training will be provided. To apply, please send your CV to the provided contact details.

Qualifications

• Must be over 18 due to lone working responsibilities.
• Passion for food is preferred but training will be provided.

Responsibilities

• Provide remarkable service to customers.
• Maintain cleanliness and organization of the shop.
• Operate the till efficiently and accurately.
• Assist with stock replenishment and rotation.
• Support the Shop Manager and team.

Skills

Customer service skills

Communication skills

Teamwork

Job description

Retail Team Member

Hove

14.5

£11.00

Come and join our team in our Cook Shop in Hovebe part of our Cook family.

We are looking for a Retail Team Member 14.5hrs per week with some weeked and Holiday cover as extras, due to some lone working do need to be over 18

REMARKABLE SERVICE

The customer is always more important than anything else you are doing.

Offer every customer a taster and use it as an opportunity to talk about our food.

Ask open questions and provide expert information about our food, as appropriate.

Share information with the customer on new products, what goes with what, side dishes, serving suggestions, garnishes and so on.

Be thoughtful – help carry bags to car, entertain children, offer another basket. Do whatever you think appropriate to help the customer have a good experience.

If you are a Foodie then great but we will train you to know

Our products, including how and where they are made. Understand what dishes suit which occasion – be an expert

and

To use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions

REMARKABLE BUSINESS

Know your shop targets and aim for them!

We are a food business – make sure the shop always looks immaculate, clean and spotless.

Make sure stock is replenished and rotated, and the freezers are full.

Be a whizz on the till. Operate it efficiently and accurately. Use in store computer to record till data.

Understand the shop paperwork, necessary legal checks and their purpose.

Open up the shop. Close the shop and cash up.

Checking in deliveries and placing orders.

Ensuring paperwork is complete and accurate.

Assist with stock taking as required.

Look smart with apron, and name badge at all times.

Support your Shop Manager and Team members by being an active part of the team, being willing to contribute and roll your sleeves up, and work together to create a remarkable shop

to apply please send your CV to