Retail Team Leader: Store Ops & Customer Service

Clarks International; Gretna; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks International is seeking an Assistant Store Manager to support the Store Manager in driving daily operations and leading the retail team. You will play a hands-on role, ensuring the store runs smoothly, meets performance goals, and delivers outstanding customer service.

The ideal candidate will have prior retail leadership experience, strong communication skills, and flexibility to cover 7-day shift patterns, including weekends.

Qualifications

• Experience in retail leadership or supervisory roles.
• Strong communication and leadership abilities.
• Flexibility to work 7-day shift pattern, including weekends and bank holidays.

Responsibilities

• Lead store team and support Store Manager in daily operations.
• Drive KPI performance and achieve sales targets.
• Deliver excellent customer service and maintain store standards.

Skills

Retail leadership

KPI focus

Interpersonal skills

Organizational skills

POS systems

Inventory management

MS Office

Google Workspace

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Clarks International is seeking an Assistant Store Manager to support the Store Manager in driving daily operations and leading the retail team. You will play a hands-on role, ensuring the store runs smoothly, meets performance goals, and delivers outstanding customer service.

The ideal candidate will have prior retail leadership experience, strong communication skills, and flexibility to cover 7-day shift patterns, including weekends.