Retail Team Leader - Part-Time (20 Hours/Week)

Heron Foods; Malton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A fast-growing retail chain in Malton is seeking a part-time Retail Team Leader to oversee store operations. You'll be responsible for leading a team to achieve store targets while delivering excellent customer service. The ideal candidate is friendly, confident, and has previous experience in a supervisory role. This role offers competitive pay and a supportive work environment.

Benefits

10% staff discount

Ongoing leadership development

24/7 GP access

Emotional and mental health support

Qualifications

• Experience in a supervisory, team leader, or keyholder role in retail or hospitality.
• Strong work ethic and ability to thrive in a fast-moving setting.

Responsibilities

• Lead and support your team to hit store targets.
• Deliver excellent customer service and handle queries professionally.
• Keep shelves full, tidy, and visually appealing.
• Assist with stock deliveries and backroom organisation.

Skills

Leadership

Customer service

Organizational skills

Communication

Job description

Role Overview

Step Into Leadership: Retail Team Leader – Part-Time (20 Hours/Week)

Location: Malton, North Yorkshire, YO17 7HT

Pay: Up to £12.50 per hour (inclusive of enhancement when performing management duties)

Hours: 20 hours per week

Lead by Example, Grow with Us

Heron Foods is expanding fast, with more than 340 stores across the UK—and we’re looking for a driven, reliable Retail Team Leader to help guide the team to success. If you thrive in a busy retail environment and enjoy motivating others, this could be the next step you’ve been waiting for.

Why Join the Heron Foods Family?

We’re passionate about our people and proud to offer:

• Staff Discount: 10% off at both Heron Foods and B&M
• Leadership Development: Ongoing training and future-focused development through programs like Future Flyers
• Health & Wellbeing: 24/7 GP access for you and your family, plus free, confidential emotional and mental health support
• Recognition & Perks: Long service awards, exclusive colleague discounts, and more

What You’ll Be Doing

As a Retail Team Leader, you’ll play a key part in the day-to-day success of the store, including:

• Leading and supporting your team to hit store targets
• Delivering excellent customer service and handling queries professionally
• Keeping shelves full, tidy, and visually appealing
• Assisting with stock deliveries and backroom organisation
• Acting as a keyholder, including opening and closing the store when required

Your Role in Action

You’ll work side‑by‑side with your team, helping to create a positive, productive store environment. Whether stepping up to lead or diving into the detail, your contribution will help the store thrive—and your colleagues feel supported.

What We’re Looking For

We’re on the lookout for someone who:

• Is friendly, confident, and ready to lead by example
• Has a strong work ethic and thrives in a fast‑moving setting
• Brings some experience in a supervisory, team leader, or keyholder role in retail or hospitality
• Is organised and able to take the lead when needed

You Might Know This Role As

If you’ve searched under other job titles, this opportunity may also appear as: Retail Supervisor, Keyholder, Senior Sales Assistant, Store Team Leader, Shift Leader, Retail Floor Manager, Shop Supervisor, or Assistant Store Supervisor. No matter the title, if you're passionate about retail and team leadership, we’d love to hear from you!

Apply Today

We may close applications early—so don’t miss out. Join a business where your leadership will be seen, valued, and rewarded.

Heron Foods is proud to be an equal opportunity employer. We celebrate diversity and welcome people from all backgrounds to join our growing team.