Retail Team Leader

Company Shop Group; St Helens; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in St Helens seeks a Team Leader to coordinate a team ensuring excellent store standards and member service. The candidate should have strong leadership skills, effective communication abilities, and a commitment to Health and Safety practices. Competitive hourly wage and various perks including free membership and perks are offered.

Benefits

Free membership to Company Shop

Annual Flu Injections

High street & leisure vouchers

On-site Parking

Employee Assistance Programme

Contributory pension scheme

Qualifications

• Must have the ability to build and maintain effective working relationships.
• Commitment to personal development and continued learning.
• Able to plan and organize workloads effectively.

Responsibilities

• Coordinate the team to ensure excellent department performance.
• Uphold Health, Safety & Environmental policies.
• Review and reduce waste in the department.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Flexibility

Job description

Overview

Join our team as a Team Leader at our St Helens Superstore!

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we\'re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern

Location- Company Shop St Helens, Lancots Lane, St Helens, WA9 3EX

Rate of pay- £12.95 per hour, paid every 4 weeks

Shifts/Hours - Working 40 hours each week on a rota basis. Shifts will be scheduled between 12pm and 10pm from Monday to Friday, and between 6am and 9pm on Saturday and 7am and 9pm Sunday

Please note the successful candidate will be required to work evenings, weekends and bank holidays

About the role

We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards.

You will assist the section leader in co-ordinating the team of colleagues to consistently deliver outstanding performance, excellent store standards and who demonstrate an uncompromising view on the service we provide to members.

Support the section leader to deliver the day to day operation of the department through routine processes and practices.

Our stores are successful when we are all in it together and deliver a great experience for our members, by doing the right thing you will make a difference.

Reporting into the section leader, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department

Responsibilities

• Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department
• Ensure standards remain high and continually look for ways to improve
• Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
• Continuously review waste within your department and seek solutions to reduce wastage where possible

Support and development

• Daily huddles, ensuring all tasks set are completed efficiently by team members
• Development plans of colleagues, by making recommendations and coaching rising stars
• Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do
• Ensuring our colleagues uphold our culture and deliver an expectational member experience
• Any additional departmental tasks as and when required

Skills of a Team Leader

• Lead by example and uphold Company Shop Group values at all times
• Ability to build and maintain effective working relationships
• Ability to effectively plan and organise workloads
• Able to work to strict deadlines
• A want and desire to develop and progress within your role
• A commitment to your own personal development and continued learning
• To be flexible and adaptable to support the needs of the business

What\'s in it for you

• Free membership to Company Shop for you and 10 x nominees
• Annual Flu Injections, high street & leisure vouchers, and on-site Parking
• Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
• Contributory pension scheme with death in service benefit

Join us on the journey

Don\'t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.

Apply now and be part of a business that\'s making a real difference.