Retail Team Lead - Culinary & Customer Service Champion

Compass Group; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading catering company in the UK is seeking a Retail Team Leader to ensure the smooth running of operations at Eurest. Responsibilities include supervising culinary teams, preparing high-quality food, and maintaining exceptional customer service standards. The ideal candidate will have at least two years of catering experience, team management skills, and a Basic Food Hygiene certificate. Join a passionate team committed to delivering mindful and sustainable dining experiences at various workplaces.

Qualifications

• Minimum of two years of catering experience required.
• Experience managing teams in a similar role preferred.

Responsibilities

• Prepare delicious food to the highest standards.
• Supervise culinary and catering teams for excellent service.
• Communicate with line manager to monitor KPIs and targets.
• Represent the company and maintain a positive brand image.
• Liaise between customers and culinary/service teams.
• Support and train teams, leading from the front.
• Implement and review Health & Safety standards.

Skills

Great-tasting food knowledge

Exceptional customer service

Team management

Communication skills

Organisational skills

Motivation to upskill

Education

Basic Food Hygiene certificate

Job description

A leading catering company in the UK is seeking a Retail Team Leader to ensure the smooth running of operations at Eurest. Responsibilities include supervising culinary teams, preparing high-quality food, and maintaining exceptional customer service standards. The ideal candidate will have at least two years of catering experience, team management skills, and a Basic Food Hygiene certificate. Join a passionate team committed to delivering mindful and sustainable dining experiences at various workplaces.