Retail Supervisor with barista experience

Compass Group UK; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering company in the City of London is seeking an experienced Retail Supervisor with mandatory barista experience. This position offers competitive weekly pay, flexible shift patterns, and opportunities for career development. The ideal candidate will lead retail teams, enhance customer service, and efficiently manage operational duties in a dynamic environment.

Benefits

Competitive weekly pay

Flexible shift patterns

Ongoing training

Pension scheme

Qualifications

• Mandatory barista experience, with the ability to train and support others.
• Strong communication and interpersonal skills.
• Ability to remain composed and efficient under pressure.

Responsibilities

• Leading the retail and catering teams to deliver a consistent and high-quality guest experience.
• Resolving customer feedback and service issues in a professional manner.
• Maintaining high standards of service during peak trading periods.

Skills

Barista experience

Communication skills

Interpersonal skills

Organizational skills

Team-oriented approach

Job description

Retail Supervisor (Barista Experience Required)

We are currently recruiting an experienced and service-focused Retail Supervisor with mandatory barista experience to join our casual workforce, supporting operations across a range of high-profile venues.

This position offers a unique opportunity to work within a flexible, dynamic environment while delivering outstanding customer service and supporting front-line retail teams.

Key Responsibilities

• Leading the retail and catering teams to deliver a consistent and high-quality guest experience
• Ensuring effective team communication and operational coordination across shifts
• Resolving customer feedback and service issues in a professional and timely manner
• Overseeing refunds, and financial transactions with accuracy
• Supporting staff performance and morale through proactive engagement
• Maintaining high standards of service during peak trading periods

Candidate Requirements

• Mandatory barista experience, with the ability to train and support others
• Strong communication and interpersonal skills
• Ability to remain composed and efficient under pressure
• Excellent organisational skills and attention to detail
• A proactive, team-oriented approach with a commitment to service excellence

What We Offer

• Competitive weekly pay (£13.70 + 12.07% holiday pay = £15.35)
• Flexible shift patterns to suit your availability
• Ongoing training through our eLearning platform
• Opportunities for career development and progression
• Pension scheme

How to Apply

To apply, please complete our short online application form. A member of our team will be in touch shortly to invite you for an induction day. Successful candidates can expect to begin work within a few days, subject to onboarding.