Retail Supervisor: Lead Store Team & Service Excellence

Screwfix; Leicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing retail company in the UK is seeking a Retail Supervisor to lead a dedicated team and deliver excellent customer service. This role involves overseeing store operations, managing cash reconciliation, and maintaining high standards. Ideal candidates will have experience in retail supervision and a passion for customer service. The position offers a competitive salary, 28 days of annual leave, and various employee benefits including a company pension scheme and discounts.

Benefits

Competitive salary

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Qualifications

• Experience supervising or managing a small team in a retail environment.
• Ability to provide exceptional customer service.
• Inquisitive and dedicated to continuous improvement.

Responsibilities

• Lead the store team and set a positive example.
• Maintain store standards and manage cash reconciliations.
• Ensure a fun and engaging team environment.

Skills

Customer service excellence

Team management

Sales translation

Fast-paced adaptability

Job description

A growing retail company in the UK is seeking a Retail Supervisor to lead a dedicated team and deliver excellent customer service. This role involves overseeing store operations, managing cash reconciliation, and maintaining high standards. Ideal candidates will have experience in retail supervision and a passion for customer service. The position offers a competitive salary, 28 days of annual leave, and various employee benefits including a company pension scheme and discounts.