Retail Supervisor: Lead Frontline Team & Delight Customers

Screwfix Direct Ltd.; Wickford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Wickford is seeking a Retail Supervisor to lead the team and ensure excellent in-store standards. The ideal candidate will have experience managing teams in a fast-paced setting and a strong focus on customer service. This role includes benefits such as a competitive salary, 28 days annual leave, and generous discounts. Join a supportive team and develop your career with us.

Benefits

Competitive salary

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix

Discounted healthcare

Training and development opportunities

Qualifications

• Experienced supervisor or duty manager in a fast-paced environment.
• Great at translating customer service into sales.
• Passionate, friendly, flexible, and reliable.

Responsibilities

• Lead the team and maintain in-store standards.
• Guide customers to the right products.
• Manage cash reconciliations and stock management.

Skills

Customer service

Team leadership

Retail management

Sales

Problem-solving

Job description

A leading retail company in Wickford is seeking a Retail Supervisor to lead the team and ensure excellent in-store standards. The ideal candidate will have experience managing teams in a fast-paced setting and a strong focus on customer service. This role includes benefits such as a competitive salary, 28 days annual leave, and generous discounts. Join a supportive team and develop your career with us.