Retail Supervisor - Full Time

Farmfoods; Walsall; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail grocery firm is seeking a full-time Retail Supervisor in Walsall. The role involves leading the team, managing shop operations, and ensuring excellent customer service. The ideal candidate will have a friendly approach and some supervisory experience. Benefits include a competitive hourly rate, holiday pay, and staff discounts.

Benefits

6 weeks holiday

15% staff discount

Great training opportunities

Free life assurance

Workplace pension

Qualifications

• A people person who builds strong relationships.
• Some experience in supervisory roles in retail is advantageous.

Responsibilities

• Lead the team in running an efficient shop.
• Handle cash and manage shop operations in manager's absence.
• Develop team members and ensure customer satisfaction.

Skills

Friendly attitude

Team leadership

Reliability

Job description

Retail Supervisor - Full Time

Hours: 39 hours across 5 days per week.

Pay: £13.11 per hour.

Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!

We are looking to recruit a new retail supervisor for our shop in Walsall, West Midlands. We offer a permanent 39‑hour full‑time position working a variety of shifts, 5 days from 7 each week. Please note that for full‑time positions we will generally require you to be fully flexible in your availability for work throughout the week, including weekends.

Pay & Benefits

• £13.11 per hour
• Guaranteed minimum of 39 hours per week (at least £511 per week); overtime may be available
• 30 days holiday each year
• Great training and development opportunities
• 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials
• A smart uniform
• Free life assurance
• Workplace pension
• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel

Responsibilities

• Be an important part of the management team and support the manager in leading the team to run an efficient shop and provide a great service to our customers
• Take full responsibility for running the shop in the manager's absence, ensuring customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop
• Open and close the shop, handle cash, place orders and develop your team of retail assistants
• Take responsibility for the control of operational costs including shrinkage, waste and payroll

Qualifications

• A friendly, positive, hard‑working approach to work
• A people person who finds it easy to get on with everyone and is able to build strong working relationships
• Trustworthy and reliable, as you will be an important part of a small team; customers and your team will depend upon you to do your job to the best of your ability at all times
• Some experience as a supervisor, team leader or manager in retail or other similar industries would be an advantage, but we would still love to hear from you if you think you have what it takes to take the first steps in a retail management career

More than just a job

If you decide to stick around then there are many long‑term opportunities for a career at Farmfoods. We have some great training programmes and always look to promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you.

A bit about us

Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family‑oriented goods. We back up our sensational value with a focus on delivering an "old fashioned", genuine and friendly customer experience.

Contract Information

Position: FTSV

Hours: 39 hours across 5 days per week