Retail Supervisor

Superdrug Stores Plc; Wigan; On-site; GBP 1,000; Part time

Job summary

A leading health and beauty retailer is seeking a Team Leader in Wigan to support management in daily operations, drive sales, and enhance customer service. Candidates should possess management skills, retail experience, and a willingness to learn. The position offers 20 hours per week and competitive pay, with potential for more hours and career advancement opportunities.

Benefits

Up to 28 days holiday

Up to 30% discount for staff

Excellent training

Sales incentives

Enhanced sick pay

Qualifications

• Supervisory or team leader experience within a fast-paced retail environment.
• Ability to help others develop and improve skills.
• Willingness to carry out piercing services (training provided).

Responsibilities

• Support the management team in daily business activities.
• Drive sales and improve customer service and store standards.
• Reduce shrinkage, damages, till errors, and costs.

Skills

Management skills

Sales drive

Customer service

Understanding of KPIs

Confidence and resilience

Job description

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug's future Store Managers.

• You’ll support the management team in the day-to‑day business activities.
• Driving sales, alongside the development and delivery of excellent customer service and store standards.
• Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs. Ideally supervisory or team leader experience within a fast‑paced high street retailer.
• Understanding of retail Key Performance Indicators; including sales, profit and service.
• Confidence, resilience and ambition with the ability to help others to develop and improve their skills.
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role).
• Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.
• Location: Unit 8B 25A Loire Drive, Robin Park, Wigan WN5 0UH.

Hours: 20 hours a week with an opportunity to work more hours. Salary: £13.00 per hour.

Why Superdrug? Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that's what it's all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

• Up to 28 days holiday.
• Up to 30% discount for you and a nominated friend or family member.
• Excellent training.
• Great sales incentives.
• Get instant access to Stream, a tool that lets you track your earnings in real time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support.