Retail Supervisor

Cotton Traders; Wendy; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading clothing retailer in the UK is seeking an enthusiastic Retail Supervisor to enhance customer experience and manage store operations. Responsibilities include delivering great service, leading the team, and managing stock. Ideal candidates should exhibit strong leadership skills and be flexible, with a willingness to adapt. This position offers £12.71 per hour for 22 hours a week, alongside generous benefits including holidays and employee discounts.

Benefits

£12.71 per hour

33 days holiday

Generous clothing allowance

Employee discounts

Health cash-plan

Long service award

Qualifications

• Enthusiastic attitude with a focus on customer experience.
• Experience or desire to lead a team.
• Ability to work towards performance indicators (KPIs).

Responsibilities

• Deliver a genuine customer experience.
• Deputise for the Store Manager during specific times.
• Manage stock levels and store merchandising.

Skills

Customer service

Team leadership

Stock management

Flexibility

Technology engagement

Job description

Overview

We are looking for an enthusiastic Retail Supervisor to work alongside our brilliant colleagues and provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.

Responsibilities

• Delivering a true and honest customer experience, treating those as you yourself would like to be treated
• Deputising for the Store Manager, leading the overall responsibility of the store on 2 days of the week, as well as holidays
• Merchandising the store in line with our brand guidance
• Managing store stockrooms, ensuring effective replenishment and stock control
• Leading, engaging, and managing the performance of the team alongside the Store Manager

  Passionate about people and customer experiences

• Desire and/or experience of leading people
• Seek positive outcomes
• Open to change and challenge
• Flexibility
• Willing to work towards KPIs
• Competent with computers and willing to engage with technology

  CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

About CT

From humble beginnings but with great belief and dedication from our people, we've grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT.

Benefits

Once you're on the journey however, you'll be rewarded with, alongside other things:

• £12.71 per hour, working 22 hours per week
• 33 days holiday (including bank holidays, pro-rata)
• Very generous clothing allowance
• Employee discounts for you and your family
• Health cash-plan
• Long service award

This is a great opportunity to join one of the UK's best loved clothing brands - help us spread our passion and enthusiasm for customers.