Retail Supervisor

Wildfowl & Wetlands Trust; Moreton Green; On-site; GBP 20,000 - 25,000; Part time

Job summary

A conservation organization in Moreton Green seeks an engaging Retail Supervisor to enhance visitor experience at their wetland centre. Responsibilities include maximizing sales and supporting team members. Candidates should have excellent customer service skills and experience with cash handling and EPOS systems. This is a fixed-term, part-time position requiring weekend availability.

Benefits

33 days annual leave

Free entry to wetland centres

Colleague discount on shopping

Cycle to work scheme

Contributory pension scheme

Life Assurance of three times your salary

Qualifications

• Experience in a customer facing retail environment.
• Ability to handle cash accurately.
• Capable of working independently under general instructions.

Responsibilities

• Develop an inspirational trading environment.
• Maximize sales, exceeding agreed targets.
• Support team members and champion customer service.

Skills

Customer service experience

Experience with EPOS systems

Cash handling skills

Team leadership skills

Visual merchandising experience

Job description

About The Role

We have an exciting opportunity for an engaging and proactive Retail Supervisor to join our busy trading team at WWT Slimbridge Wetland Centre. The successful applicant will work alongside our Retail Assistant Manager to develop an inspirational and vibrant trading environment providing an excellent visitor experience. You will work to maximise sales, consistently delivering or exceeding against agreed targets to generate profit that supports the conservation work of WWT. You will also support our team members within the department, championing great customer service. This is a fixed term contract for 6 months working 13.5 hours a week, 2 days out of 7. Availability of working days will be discussed at interview although please note, weekend working is essential.

About You

To join as our Retail Supervisor you\'ll bring:

• Experience of working in a customer facing retail environment and providing excellent customer service.
• Experience of working with high volume tills and understanding of EPOS systems.
• The ability to handle cash accurately.
• The skills of a great team leader.
• The ability to act independently under general work instructions and identify tasks which need to be carried out.
• Experience with visual merchandising

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Equality, Diversity and Inclusion

WWT is an equal opportunities employer and all applications will be considered solely on merit.