Retail Supervisor

Greater Manchester Mental Health NHSFT; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A mental health care provider in Manchester is seeking a Retail Supervisor to manage catering services at their new state-of-the-art hospital. The role involves ensuring compliance with food safety legislation, monitoring production levels, and supporting the wider catering team. Candidates should have relevant training qualifications, experience in a retail or mental health setting, and supervisory experience. This role does not offer sponsorship unless specified criteria are met.

Qualifications

• Must have communication skills for training staff.
• Experience in a mental health environment is essential.
• Supervisory experience in catering or retail is preferred.

Responsibilities

• Ensure compliance with Food Safety legislation.
• Control waste and monitor food production levels.
• Support the Catering Manager in service delivery.

Skills

Ability to train staff

Experience of mental health

Training Qualification

Worked in mental health Environment

Supervisory Experience

Catering experience

Experience in retail

Stock taking Experience

Education

Level 3 Food safety

Level 4 Food safety

Advanced Allergen Training

Tools

Stock taking system

Café management experience

Job description

We are looking for a dynamic person to join our team at our newly opened state of the art hospital in North Manchester.

The RetailSupervisor works as part of the Capital, Estates and Facilities Directorate supporting the Catering Manager to provide services to the patients, staff, and visitors to the Trust.

This role has responsibility for the catering services delivered from the retail unit in operation at North View and for GMMH (Greater Manchester Mental Health).

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

Main duties of the job

Compliance with Food Safety legislation.

Compliance with Trust Financial Systems.

Compliance with Trust Policies and Procedures

Monitoring of produce purchased and optimizing of retail sales against trends and unique offers with suppliers

Working to support the wider Catering team with menu development, utilising ethically traded and locally sourced ingredients were reasonably practicable.

Control of waste in all its aspects; and documentation of this

Ensure compliance with local HACCP (Hazard Analysis and Critical Control Points) system.

To monitor levels of production and take appropriate action to control under and over production

To maintain discipline and staff welfare in accordance with Trust policies.

Ensure that the requirements of the Trust Food Safety Policy are met, maintained, and ensure that all allergenic requirements are met

Ensure the completion of production and temperature control documentation as required.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job responsibilities

Please see attached job description and person specification

This may not be exhaustive, and additional duties may be required for the successful delivery of retail services within the Trust

Person Specification

Communication

• Ability to train staff
• Experience of mental health
• Training Qualification
• Worked in mental health Environment

Qualifications

• Level 3 Food safety
• Level 4 food safety
• Advanced Allergen Training

Experience

• Experience in retail
• Supervisory Experience
• Catering experience
• Experience of Working in the NHS
• Stock taking Experience

Knowledge

• use of stock taking system
• Worked in cafe
• managed cafe

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.