Retail Supervisor

Poundland; Long Eaton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail chain specializing in outdoor products is seeking a dedicated Retail Supervisor in Long Eaton. The successful candidate will lead a team in delivering excellent customer service and ensuring store efficiency. With a pay rate of £12.97 per hour and opportunities for bonuses, this role offers clear progression pathways and extensive perks, including employee discounts and wellbeing support. Candidates with supervisory experience in retail who thrive in a dynamic environment are encouraged to apply.

Benefits

40‑60% staff discount

Performance bonus

Clear progression pathways

Wellbeing support

Perkbox membership

Company pension scheme

Qualifications

• Experience as a retail supervisor or in a similar supervisory role.
• Confidence in handling responsibility and solving problems.
• Ability to lead by example and build strong team connections.

Responsibilities

• Support and guide a team to achieve their best work.
• Deliver excellent customer service while maintaining store efficiency.
• Mentor new colleagues and manage store opening and closing duties.

Skills

Leadership

Customer service

Team management

Problem-solving

Job description

Retail Supervisor

Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to:

• Support and guide a team to do their best work
• Deliver great service while keeping the store running smoothly
• Enjoy 40‑60% discount on top outdoor brands
• Work 30 hours per week on a rotating schedule including weekends

About us

We believe life's better outdoors - whether it's hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care. That's where you come in. As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away. We're part of the Cotswold Outdoor Group, which includes Runners Need and Snow+Rock - three brands that share a love for the outdoors.

What you'll be doing

• Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
• Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
• Mentor new colleagues and help onboard them confidently
• Manage store opening and closing duties as a key holder
• Carry out cashing up duties accurately and efficiently
• Lead in the absence of the Store or Assistant Store Manager
• Keep the store safe, compliant and running efficiently
• Bring energy, organisation and motivation to your team

We're looking for someone who

• Has experience as a retail supervisor or in a similar supervisory role
• Is confident handling responsibility and solving problems
• Leads by example and builds strong connections with their team
• Stays focused under pressure and knows how to juggle

What you'll get from us

• £12.97 per hour per hour (£10.88 per hour for under 21s)
• Performance bonus of up to £750 per year (pro rata)
• Clear progression pathways and ongoing training - from leadership skills to expert product knowledge
• 40‑60% staff discount across all our outdoor and active brands
• Up to 33 days holiday, with the option to buy more
• Access to wellbeing support including free, confidential services
• Perkbox membership - savings on food, travel, fitness, entertainment and more
• Company pension scheme to help plan for your future
• Hands‑on experience in a fast‑paced, values‑driven environment

We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI‑generated may not stand out. This advert may close early if we receive a high number of applications, so don't wait too long to apply.

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