Retail Supervisor

Paul UK - Three Quays; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading French bakery in the City of London is seeking a Retail Supervisor to ensure high standards of customer experience and product quality. The ideal candidate will lead the team, assist management, and promote teamwork within a supportive environment. The role offers flexible hours, training opportunities, and various employee benefits including a healthcare scheme and holiday pay.

Benefits

Flexible working hours

Birthday cake

Career development opportunities

Free food item during shifts

Healthcare scheme

Wagestream access

Refer a friend scheme

Employee Assistance Programme

Workplace pension

Interest-free travel loan

28 days holiday

Qualifications

• Exceptional leader with a passion for high-quality food and outstanding service.
• Excellent communication skills.
• Ready to work with a supportive team.

Responsibilities

• Lead the team to provide an excellent customer experience.
• Ensure product preparation and service to correct standards.
• Assist management with daily and weekly tasks.

Skills

Leadership

Communication skills

Teamwork

Job description

Role overview

Our Retail Supervisor assist the management team in the smooth running of the shop, delivering the highest possible standards of customer experience & product quality through leading, supporting and coaching of the team whilst on duty.

Main Responsibilities

• Acting as a role model and leading the team to provide an excellent experience and outstanding product quality for each customer who visits the shop, ensuring that all customer needs are always exceeded
• Ensuring that the preparation & service of all products is always completed to the correct standards
• Planning, organising and monitoring the workload & productivity of the team whilst promoting excellent teamwork
• Assisting the manager with daily & weekly management tasks & responsibilities to ensure the smooth running of the shop
• Taking responsibility for all company policies & legal requirements whilst on duty as required
• Following reasonable instruction from the management team and carrying out miscellaneous duties as required at all time

As part of PAUL UK family, we offer you

• Flexible working hours (some shifts start as early as 5am)
• A birthday cake to enjoy with your team or at home
• Clear Career Path with development and training opportunities for all, including the Rising Star Development programme for those who want to progress to management
• Free Food item when you are working (50% off when you're not)
• Access to our Healthcare Scheme
• Ability to access your wages before pay day via Wagestream
• Refer a Friend scheme
• Employee Assistance Programme offering financial support, counselling and wellbeing tips to help you live a better life
• Workplace pensionInterest free travel loan in partnership with Forest bikes to support with travel to work costs
• 28 days holiday

What we like to see from you

We are looking for exceptional leaders who are passionate about high quality food, drinks and outstanding service, with excellent communications skills and ready to work with supportive team.

About PAUL UK

PAUL has come a long way since it’s humble beginnings in Lille, France. Ever since we arrived in the UK in 2000, PAUL UK has continued to grow and establish itself as the world’s local French bakery. As we’ve grown as a business, we have always understood that our teams are the most crucial element of our success.