Retail Supervisor

Screwfix; Brighton; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading retail company in Brighton is looking for a Retail Supervisor. You will lead and support a team while ensuring high standards in customer service and store operations. The ideal candidate is experienced in management, passionate about customer service, and enjoys working in a fast-paced environment. Competitive salary and benefits including a generous leave policy and company perks are offered.

Benefits

Competitive salary

28 days annual leave

Pension scheme with up to 14% contribution

20% staff discount

Discounted healthcare

Qualifications

• An experienced supervisor or duty manager in a fast-paced environment.
• Ability to provide excellent customer service and boost sales.
• Inquisitive and focused on improvement.

Responsibilities

• Lead the team and set a positive example in-store.
• Ensure store standards including cash reconciliations and stock management.
• Work as part of a team, fostering a fun and productive environment.

Skills

Team leadership

Customer service

Sales skills

Flexibility

Reliability

Job description

Overview

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

What’s it like to be a Retail Supervisor?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

You are…

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

What’s in it for you?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.
• To find out more about us, please email [e-mail] for any queries

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Apply now! – Upload your CV and complete your application

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail]