Retail Supervisor

Screwfix Direct; Bradley Stoke; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail industry leader in Bradley Stoke is seeking a dedicated Retail Supervisor to join their team. In this role, you will lead by example, ensuring exceptional customer service while managing store operations. The ideal candidate will have prior experience as a supervisor or duty manager in a fast-paced environment and possesses strong sales skills. The position offers a competitive salary, 28 days annual leave, and an award-winning company pension scheme, alongside opportunities for ongoing training and development.

Benefits

Competitive salary

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Qualifications

• Experience in managing a small team in a fast-paced environment.
• Great at providing customer service that translates into sales.
• Strong understanding of store operations and standards.

Responsibilities

• Lead the team in-store and set a great example.
• Ensure smooth operations including cash handling and stock management.
• Create a fun and supportive work environment.

Skills

Customer service

Team management

Sales skills

Flexibility

Job description

You'll be a vital part of the team, getting stuck in and leading by example. Whether you're front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm), WHAT'S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host - you'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards - you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team - you'll join a team who take pride in their store, working together and having lots of fun along the way!
  An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!
  Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We'll also help you be the best you can be, with excellent training and ongoing development.