Retail Strategy and Transformation Director

barclays; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Barclays in London is seeking an experienced senior leader to drive the commercial banking segment through market analysis, product development, sales and relationship management. You will develop pricing models, manage risk, and forge strategic partnerships to expand offerings and client reach.

Strong leadership and performance tracking will be essential for success in this role. Reporting into senior management, you will coordinate cross-functional teams, oversee strategy execution, and ensure

Qualifications

• Experience in commercial banking or financial services.
• Strong analytical and strategic thinking.
• Stakeholder management experience.

Responsibilities

• Conduct market research to understand the competitive landscape and identify opportunities.
• Develop pricing models to balance profitability and competitiveness.
• Design, implement and manage innovative financial solutions for commercial banking (loans, cash management, trade finance).
• Forge strategic partnerships with financial institutions or technology providers.
• Lead relationships with key client segments to understand needs and tailor solutions.
• Develop and execute sales strategies with targets and channel plans.
• Monitor leading/lagging metrics and optimise funnel and performance.

Skills

Market analysis

Product development

Sales strategy

Relationship management

Risk management

Performance metrics

Job description

Job Description

Purpose of the role

To drive the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance.

Accountabilities

• Execution of market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment, taking into consideration industry, size, and growth stage.
• Development of appropriate pricing models for different products and services, ensuring profitability while remaining competitive in the market.
• Development, implementation and management of innovative financial solutions, services and products aligned to the banks objectives and are tailored to the commercial banking segment, including loan products, cash management solutions, and trade finance services.
• Identification and forging of strategic partnerships with other financial institutions, technology providers, or industry experts to expand product offerings and reach new client segments.
• Management of key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions.
• Development and implementation of sales strategies including the establishment of sales targets, identification of sales channels to reach potential clients and objectives for loan terms to support the negotiation process and development of service agreements.
• Monitoring of key leading and lagging metrics such as new client acquisition, loan volume, revenue generation, and market share to assess the performance of the commercial banking segment. Funnel and journey optimisation are key to delivery of service and commercial performance.

Director Expectations

To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..

They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..

Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.

Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.

Escalates breaches of policies / procedure appropriately.

Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.

Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.

Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.

Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.

Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.

Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.

Negotiate with and influence stakeholders at a senior level both internally and externally.

Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.

Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Key Accountabilities

Lead the design and execution of initiatives that improve Retail Banking performance, productivity and long-term efficiency. Bringing the outside in and future of banking in the digital and AI world.

Accountable for operating model design, workforce st