Retail - Store Advisor（Ifs）

ON RUNNING; City Of London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A dynamic sports brand in London is seeking a Store Advisor who embodies the brand's values and provides exceptional customer service. The ideal candidate is a collaborative team player with strong problem-solving skills and a passion for sports. Responsibilities include maintaining retail performance, assisting customers, and contributing to community events. This role requires flexibility to work weekends and holidays, alongside a Bachelor's Degree or equivalent experience.

Qualifications

• Looking for dynamic individuals with an entrepreneurial spirit.
• Strong performer in previous roles is preferred.
• Ability to work during weekends, evenings, and holidays.

Responsibilities

• Provide exceptional service proactively to every customer.
• Collaborate to achieve store targets and improve retail performance.
• Act as the troubleshooting expert for store systems.

Skills

Entrepreneurial spirit

Interpersonal skills

Communication skills

Problem-solving

Team collaboration

Education

Bachelor's Degree or equivalent experience

Job description

In short We are excited to offer the position of Store Advisor to an entrepreneurial member of our growing APAC team. On is the fasted running brand globally. Our success is based on the exclusive collaboration with the best sports stores and a premium service concept. On wants to inspire runners all over APAC. As a Swiss company On acts faster, is more customized, and more creative than conventional brands.

Your Mission

• Continuously and passionately embody and communicate On's values and brand philosophy to customers
• Provide exceptional service to each and every customer in a proactive and positive way
• Be part of On's community activity and lead the event in the future
• Work together with Store Leader and team to achieve store target and retail performance
• Act as the in-store troubleshooting expert for On's store systems
• Create an inclusive experience by treating all customers with respect
• Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor what local competitors are doing

Your story

• We are looking for people with entrepreneurial and team spirit to join us
• Bachelor's Degree; the combination of experience and education will be considered
• A collaborative team player with strong interpersonal and communication skills
• An out-of-the-box thinker and resourceful problem-solver when faced with challenges
• Strong performer in previous roles
• Ability to greet customers in English
• Ability to work weekends, evenings and holidays as needed
• Enjoy your life with sport spirits