Retail - Store Advisor（Guomao Bei）

ON RUNNING; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A global sports brand is seeking a Store Advisor to join their team in London. The ideal candidate is a proactive customer service champion, driven by an entrepreneurial spirit and strong communication skills. Responsibilities include embodying brand values, providing exceptional service, and participating in community activities. A Bachelor's Degree and flexibility in working hours are required.

Qualifications

• Collaborative team player with strong communication skills.
• Proven track record as a strong performer in previous roles.
• Willingness to work weekends, evenings, and holidays.

Responsibilities

• Embodies and communicates brand values to customers.
• Provides exceptional service proactively.
• Leads community activities and events.

Skills

Entrepreneurial spirit

Strong interpersonal skills

Problem-solving ability

English proficiency

Education

Bachelor's Degree

Job description

Overview

In short

We are excited to offer the position of Store Advisor to an entrepreneurial member of our growing APAC team. On is the fasted running brand globally. Our success is based on the exclusive collaboration with the best sports stores and a premium service concept. On wants to inspire runners all over APAC. As a Swiss company On acts faster, is more customized, and more creative than conventional brands.

Your Mission

• Continuously and passionately embody and communicate On's values and brand philosophy to customers
• Provide exceptional service to each and every customer in a proactive and positive way
• Be part of On's community activity and lead the event in the future
• Work together with Store Leader and team to achieve store target and retail performance
• Act as the in-store troubleshooting expert for On's store systems
• Create an inclusive experience by treating all customers with respect
• Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor what local competitors are doing

Your story

• We are looking for people with entrepreneurial and team spirit to join us
• Bachelor's Degree; the combination of experience and education will be considered
• A collaborative team player with strong interpersonal and communication skills
• An out-of-the-box thinker and resourceful problem-solver when faced with challenges
• Strong performer in previous roles
• Ability to greet customers in English
• Ability to work weekends, evenings and holidays as needed
• Enjoy your life with sport spirits