Retail & Spa Manager - Lead Luxury Wellness Team

The Bamford Collection; Greater London; On-site; GBP 45,000; Full time

Job summary

A leading lifestyle brand in Greater London is seeking an Assistant Retail Manager to lead operations in retail and spa environments. You will motivate a team to deliver exceptional service and drive sales while ensuring compliance with operational standards. The ideal candidate has over 4 years of experience in luxury retail or wellness, is passionate about holistic wellness, and possesses strong communication skills. Salary is £45,000 per annum plus commission, with perks including discounts and private medical insurance.

Benefits

Employee discounts on products and treatments

Paid volunteering day

Subsidised private medical insurance

Pension scheme

Life assurance cover

24-hour mental health support

Qualifications

• 4+ years of experience in luxury retail, spa, or wellness environments.
• Ability to achieve and exceed sales targets.
• Strong communication skills in English.

Responsibilities

• Lead and coach a high-performing team in retail and spa.
• Drive retail sales performance and maximize spa revenue.
• Ensure compliance with health & safety requirements.

Skills

Luxury retail experience

Team leadership

Customer service

Sales performance

Organizational skills

Education

NVQ Level 3 in Beauty Therapy or equivalent

Job description

A leading lifestyle brand in Greater London is seeking an Assistant Retail Manager to lead operations in retail and spa environments. You will motivate a team to deliver exceptional service and drive sales while ensuring compliance with operational standards. The ideal candidate has over 4 years of experience in luxury retail or wellness, is passionate about holistic wellness, and possesses strong communication skills. Salary is £45,000 per annum plus commission, with perks including discounts and private medical insurance.