Retail Shift Lead: Customer-First & Team Coach

Tesco; Sully; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail chain in Sully is looking for a Shift Leader to manage daily store operations. The role involves coordinating a team, ensuring exceptional customer service, and maintaining store standards. Ideal candidates should possess strong communication skills, problem-solving abilities, and a commitment to teamwork. Working conditions will be fast-paced, with flexible scheduling options to reflect individual needs. This position offers an opportunity to foster a welcoming and community-focused shopping environment.

Responsibilities

• Coordinate the team to deliver the easiest shopping trip in the community.
• Opening/closing the store and completing duty cover.
• Be the go-to person for colleagues in the absence of the Store Manager.
• Support the Store Manager to co-ordinate events and create an inclusive atmosphere.
• Ensure the store is always clean, tidy, and well presented.
• Prioritize the replenishment of products that matter to customers.
• Proactively manage queues in store.
• Ensure store is staffed appropriately, reacting to short term absences.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A leading retail chain in Sully is looking for a Shift Leader to manage daily store operations. The role involves coordinating a team, ensuring exceptional customer service, and maintaining store standards. Ideal candidates should possess strong communication skills, problem-solving abilities, and a commitment to teamwork. Working conditions will be fast-paced, with flexible scheduling options to reflect individual needs. This position offers an opportunity to foster a welcoming and community-focused shopping environment.