Retail Service Associate - Flexible Hours & Benefits

Tesco PLC; Hartford; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Holiday entitlement 20 days + personal

Flexible working days

Staff discount and Clubcard

Wellbeing resources

Life cover and pension matching

Cycle to work scheme

Uniform provided

Colleague networks

Job summary

Tesco PLC is recruiting for a Store Colleague. The role offers an hourly rate starting at 13.28 and rising to 14.55 in stores within the M25, with a minimum of 16 guaranteed hours weekly and options for 12 hours or more. You will greet customers warmly, be a brand ambassador, and support daily store operations across service and replenishment areas.

This is a great opportunity to join a diverse team, learn on the job, and progress within Tesco’s inclusive culture and flexible working options.

Qualifications

• Genuine passion for helping customers and delivering great service.
• Ability to build rapport so customers leave with a positive shopping experience.
• Willingness to take initiative and make customer‑centric decisions.

Responsibilities

• Know your customers and serve them with passion and pride.
• Be knowledgeable about store products and services.
• Assist across service, picking and replenishment areas as needed.
• Apply training to work safely, efficiently and deliver great service.
• Make customer‑centred decisions and deliver timely routines.
• Participate in community events, creating an inclusive atmosphere.
• Understand store performance and contribute to meeting targets.
• Handle products with care to preserve quality for customers.
• Represent Tesco values and follow policies at all times.

Skills

Customer service

Team player

Punctual

Brand ambassador

Job description

Tesco PLC is recruiting for a Store Colleague. The role offers an hourly rate starting at 13.28 and rising to 14.55 in stores within the M25, with a minimum of 16 guaranteed hours weekly and options for 12 hours or more. You will greet customers warmly, be a brand ambassador, and support daily store operations across service and replenishment areas.

This is a great opportunity to join a diverse team, learn on the job, and progress within Tesco’s inclusive culture and flexible working options.