Retail Security Officer - Training, Benefits & Growth

Lodge Service; Stoke-on-Trent; Remote; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform provided

Body worn video

Job summary

Lodge Security is seeking a Retail Security Officer for Boots contracts and other retail clients. You will protect staff, stock and customers while preventing theft and liaising with store management to maintain safety and high service standards.

We value calm under pressure, smart appearance, and the ability to follow procedures. A valid SIA license is essential; driving licence is preferred for wider coverage.

Qualifications

• Valid SIA license is required.
• UK right to work with 5-year history.
• Customer service skills expected.
• Smart appearance and professional conduct.
• Ability to follow procedures and stay calm under pressure.
• Retail security experience preferred.
• Driving Licence may be advantageous.

Responsibilities

• Protect staff, stock & customers.
• Prevent theft and monitor store activity.
• Partner with store management teams.
• Deliver professionalism and customer service.
• Use ASCONE for shoplifting prevention.
• Ensure safety of employees and customers.
• Maintain visible deterrence.
• Provide driving-licence related support if applicable.

Skills

Customer service

Calm under pressure

Smart appearance

Follow procedures

Retail security experience

Education

SIA license

Job description

Lodge Security is seeking a Retail Security Officer for Boots contracts and other retail clients. You will protect staff, stock and customers while preventing theft and liaising with store management to maintain safety and high service standards.

We value calm under pressure, smart appearance, and the ability to follow procedures. A valid SIA license is essential; driving licence is preferred for wider coverage.