Retail Security Officer — Patrol, Safety & Customer Care

Bardwood Support Services; South Kesteven; On-site; GBP 15,000 - 22,000; Full time

Job summary

BardWood Support Services is hiring a Retail security officer in Grantham to protect staff and visitors while maintaining a welcoming shopping environment. The role is full-time (40+ hours) with weekend work and requires flexibility across shifts.

Candidates must hold an SIA license, have a 5-year checkable work history, and be physically fit to handle tasks and respond under pressure. Previous security experience is advantageous.

Qualifications

• SIA License is required.
• 5-year checkable work/career history.
• Experience in a similar role would be an advantage.
• Physically fit to undertake given tasks.
• Ability to work under pressure.

Responsibilities

• Patrolling the Retail Store Premises.
• Handing out baskets
• Greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.

Skills

Patrolling

Customer service

Crowd control

Under pressure

Tools

SIA License

Job description

BardWood Support Services is hiring a Retail security officer in Grantham to protect staff and visitors while maintaining a welcoming shopping environment. The role is full-time (40+ hours) with weekend work and requires flexibility across shifts.

Candidates must hold an SIA license, have a 5-year checkable work history, and be physically fit to handle tasks and respond under pressure. Previous security experience is advantageous.